At Imperial Flowers, we're committed to creating long-term relationships with our customers! We're a local Lexington, Kentucky florist with more than 35 years of professional design experience and a fabulous variety of fresh flowers, green and blooming plants, plus creative gift choices to suit all styles and budgets.
We specialize in creating fabulous designs for you in contemporary and traditional styles, including a wide variety of fresh flowers grown all over the world. We have a wide array of fruit and gift baskets sure to please. A large display of green and blooming plants are always available. We also carry candy, chocolates, and snack baskets, as well as stuffed animals, balloons, and keepsake cards.
Our dedicated team of experts is passionate about providing exceptional customer service and ensuring that every bouquet, arrangement, and gift is crafted with love and care. Whether you're celebrating a milestone, expressing sympathy, or simply wanting to brighten someone's day, we're here to help.
Our Services
At Imperial Flowers, we offer a wide range of services to meet all your floral needs. From same-day delivery to 90-minute express delivery, we guarantee on-time delivery of our beautiful bouquets and arrangements. Our talented designers can create custom designs for weddings, events, and special occasions. We also offer a variety of gift options, including gourmet baskets, chocolates, and plush toys.
What Our Customers Say
We're proud to have received rave reviews from our customers, who appreciate our dedication to quality, customer service, and attention to detail. Here's what some of our satisfied customers have to say:
"The service was exactly what I needed to get flowers to my sister at the hospital. The lady I spoke to was friendly, funny, and helpful. My sister loved her flowers. Thank you, Imperial Flowers. Job well done!" - J. Combs
"I ordered flowers for a small wedding and Imperial was the second quote we received. For the same flowers, Imperial was $200 cheaper and the flowers were just beautiful! I was able to convey what we wanted over the phone and we picked them up on the day of the event as planned. The staff was gracious and accommodating. I would highly recommend them." - L. Holder
Why Choose Us
At Imperial Flowers, we're committed to providing exceptional customer service, high-quality products, and on-time delivery. Our dedicated team of experts is passionate about creating long-term relationships with our customers and exceeding their expectations. Whether you're a local resident or ordering from out of town, we're here to help you make a lasting impression with our beautiful bouquets, arrangements, and gifts.
Ordering and Delivery
The ordering process was easy and efficient for most customers, with prompt delivery and confirmation of delivery. Some customers appreciated the ability to request specific flowers or colors, and were thrilled with the final product.
Customer Service
One customer had a negative experience with a delivery issue and felt that their concerns were not addressed properly. On the other hand, many customers praised the attentiveness and concern shown by the florist, particularly in ensuring that the flowers were delivered safely and efficiently.
Quality of Flowers
The quality of the flowers was generally praised by customers, with many commenting on the freshness and beauty of the arrangements. However, one customer was disappointed with the quality of the flowers, receiving an arrangement with wilted roses.
Overall Experience
Most customers were extremely satisfied with their experience, praising the efficiency, quality, and customer service of the florist. However, a few customers had negative experiences, citing poor quality flowers and poor customer service.
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