Business Details
22 Years
experience
Your Trusted Computer Repair Experts in Norfolk, NE
Founded in 2004, Precision PC Repair builds on over two decades of hands-on experience since our founder's first computer build in 1998. We specialize in restoring computer performance through system cleanups, diagnostics, and repairs while maintaining transparent flat-rate pricing. Our commitment to affordability stems from addressing local market gaps where repair costs previously exceeded value. With a focus on community trust, we prioritize clear communication, no surprise bills, and treating every device with care.Our team combines technical expertise with personalized service, ensuring clients understand repair options before work begins. By keeping overhead low, we pass savings directly to customers seeking reliable solutions without financial strain. This approach has made word-of-mouth our primary advertising method, reflecting client satisfaction through repeat business and referrals.
Services
System Cleanups
Virus Removal
Diagnostic Services
Computer Repairs
Hardware Upgrades
Performance Optimization
Details
- Year established: 2004
Highlights and features
- We offer 25+ years of combined computer repair experience since 1998
- Our flat-rate pricing guarantees no surprise repair bills
- We provide free diagnostics with clear service explanations
- Locally owned and operated by Tony Thompson since 2004
- We treat every computer with personalized care and attention
What people say
Fast, reliable service
Professional and affordable
Excellent service
Computer runs like new
Trustworthy technicians
Services
System Cleanups
Our system cleanup service removes performance-hindering elements like malware, temporary files, and unnecessary programs. We optimize startup processes and registry entries to restore speed. This service benefits users experiencing slow performance or system instability, with technicians employing industry-standard tools to ensure safe, effective results.
Virus Removal
We identify and eliminate viruses, spyware, and other malicious software through comprehensive system scans. Our technicians isolate infected files, clean affected components, and implement protective measures. This service protects sensitive data and restores system functionality, using updated antivirus solutions to prevent future infections while preserving client data integrity.
Diagnostic Services
Our diagnostic process identifies hardware and software issues through systematic testing procedures. Technicians use specialized tools to pinpoint component failures, software conflicts, and performance bottlenecks. This service provides clear problem identification before repairs, ensuring accurate solutions while maintaining open communication about findings and recommended next steps.
Computer Repairs
We address hardware failures and software malfunctions through component replacement and system restoration. Our technicians handle motherboard repairs, power supply replacements, and data recovery operations. This service extends device lifespan through cost-effective solutions, prioritizing original equipment quality while maintaining transparent pricing throughout the repair process.
Hardware Upgrades
Our upgrade service enhances system capabilities through strategic component replacements. We install SSDs, additional RAM, and updated processors to improve performance. This service optimizes existing hardware investments, with technicians recommending cost-effective upgrades that match user needs while ensuring component compatibility and system stability.
People
Tony Thompson
Founder/Owner/Technician
With computer repair experience since 1998, Tony established Precision PC Repair in 2004 to address local market gaps. He personally handles complex repairs while overseeing daily operations, maintaining the company's founding principles of affordability and technical excellence through hands-on service delivery.
Cora Thompson
Operations Manager
Cora manages day-to-day business operations, ensuring smooth service coordination and customer communication. Her organizational expertise maintains the company's efficiency standards while supporting technical staff, contributing to the business's reputation for reliable service delivery since its founding.
Questions
What computer issues do you handle?
We address slow performance, virus infections, hardware failures, software conflicts, and data recovery needs for both PCs and Macs.
Do you offer price guarantees?
Yes, most repairs use flat-rate pricing with no hidden fees. We explain all costs before starting work.
How quickly can you complete repairs?
Most system cleanups finish within 24 hours. Complex hardware repairs typically take 1-3 business days depending on parts availability.
Do you provide service warranties?
Yes, all repairs include a 30-day warranty covering both parts and labor for your peace of mind.
Can you upgrade existing computers?
We offer RAM upgrades, SSD installations, and component replacements to extend device lifespan cost-effectively.
How do you handle data security?
We follow strict data handling protocols, never accessing personal files unless explicitly authorized for specific repair purposes.
