A Dazzling Smile is Just A Phone Call Away!
At Salt Lake Dental, we are dedicated to providing top-notch dental care to our patients in Salt Lake City, Utah, and surrounding areas. Our team of highly experienced dentists, led by Dr. Tysen Carter, is committed to transforming lives and smiles through personalized care, cutting-edge technology, and a warm, inviting environment. With over 10 years of experience serving Sugar House, Murray, Bountiful, West Valley City, and surrounding areas, we have established ourselves as the go-to dental practice for patients seeking exceptional care.
Our Mission
Our mission is to blend innovative technology with a personalized touch, creating a unique experience that enhances your comfort and ignites a lifetime of optimal oral health. We take pride in our ability to handle any dental situation, from routine cleanings to complex procedures like dental implants and cosmetic dentistry. Our goal is to provide quality, honest, and personalized care that exceeds your expectations.
Our Services
We offer a comprehensive range of dental services, including cosmetic dentistry, restorative dentistry, preventive dentistry, pediatric dentistry, and emergency dental care. From teeth whitening and veneers to dental implants and sedation dentistry, we have the expertise and technology to tackle any dental issue. Our team is dedicated to providing personalized care, tailored to your unique needs and concerns.
Meet Our Team
Our team is led by Dr. Tysen Carter, a highly skilled dental implant dentist with extensive expertise in implant dentistry. Dr. Carter is recognized for his exceptional abilities and compassionate patient care. Our entire team is committed to providing exceptional care, and we take pride in our warm, welcoming environment.
Communication Issues
The main issue that emerged from these reviews is the lack of transparency and effective communication from the dental office. Several patients felt misled or taken advantage of due to unclear billing and insurance practices, untimely changes to maintenance treatments, and unmet expectations.
Billing and Insurance Concerns
Patients were disappointed and frustrated with the way billing and insurance claims were handled. One reviewer felt forced to pay $800 out of pocket for a procedure that was supposed to be covered by their insurance, while another reviewer felt misinformed about the billing process.
Maintenance and Procedures
The reviews highlighted concerns about the maintenance procedures and lack of clear communication about the timeline and outcome of these procedures. One patient felt they were placed on an indefinite maintenance program without being informed of the potential consequences.
Positive Experiences
Despite the negative experiences, several reviewers had positive interactions with the office. They appreciated the friendly staff, clean building, and quality of dental care.
Negative Experiences
On the other hand, several reviewers had negative experiences due to poor communication and billing practices. They felt taken advantage of, frustrated, and unhappy with the resolution to their issues.
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