Store with Confidence, Store with Us!
At East Towne Storage Center, we're dedicated to providing exceptional storage solutions to individuals and businesses in Madison, WI. Our family-owned business has been serving the community for over 25 years, offering a range of storage units at competitive prices. Our secure storage facility features a gated and fenced perimeter, security cameras, and well-lit aisles to ensure your peace of mind.
Our Services
We understand that every individual and business has unique storage needs, which is why we offer a variety of storage solutions to cater to different requirements. Whether you're a student looking for a temporary storage space, a business seeking to store inventory, or a homeowner needing to store seasonal decorations, we've got you covered. Our storage units come in various sizes, including small, medium, and large units, to accommodate a range of items, from boxes and furniture to vehicles and equipment.
Features and Amenities
Our storage facility is designed to provide convenience, security, and flexibility. Our features and amenities include:
- Gated and fenced perimeter for enhanced security
- 24/7 security cameras to ensure your belongings are protected
- Well-lit aisles and buildings for easy access
- Variety of storage unit sizes to suit different needs
- Long and short-term leases available
- Online rental tool for easy reservations
- Convenient location, easily accessible from E Washington Avenue, Hwy 51, and WI-30
What Sets Us Apart
At East Towne Storage Center, we pride ourselves on our exceptional customer service, convenient location, and state-of-the-art security features. Our dedicated team is always available to assist you with any questions or concerns you may have. We're committed to providing a hassle-free storage experience, ensuring that you can focus on what matters most to you.
Overview of East Towne Storage Reviews
East Towne Storage has received a mix of positive and negative reviews from its customers. The positive reviews praise the convenience, security, and cleanliness of the facility, as well as the friendly and helpful staff. On the other hand, the negative reviews express frustration with the company's customer service, citing issues with communication, availability, and responsiveness.
Positive Reviews
Many reviewers have had a positive experience with East Towne Storage, citing the convenience of the online booking process, the cleanliness and security of the facility, and the helpfulness of the staff. Some reviewers have also appreciated the reasonable prices and the ease of access to their storage units.
Negative Reviews
However, some reviewers have had a poor experience with East Towne Storage, citing issues with communication and availability. Some reviewers have reported difficulty in getting in touch with the staff, and some have even been locked out of their storage units without being given a contact number. Others have complained about the lack of responsiveness from the company, with some even calling it a "sham" and accusing the company of being "scum bags".
Specific Issues
Some specific issues that have been raised by reviewers include:
- Difficulty in getting in touch with the staff
- Lack of responsiveness to phone calls and emails
- Issues with the online booking process
- Unavailability of the staff during business hours
- Unreasonable rules and regulations
- Poor customer service
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