Business Details
11 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for HVAC Solutions in Westport, MA
Founded in 2015 by cousins Justin Borges and Manny Lindo, Family Heating & Cooling was built on a vision of creating a work environment where skilled, honest technicians deliver exceptional customer experiences. With over 18 years of combined expertise in HVAC and electrical systems, the company prioritizes personalized solutions, prompt service, and lasting customer relationships. Our team undergoes continuous training to stay at the forefront of industry advancements, ensuring efficient solutions for residential and commercial clients. We offer a comprehensive range of services, including AC and heating installation, repair, and maintenance, alongside indoor air quality solutions. Our competitive pricing model emphasizes transparency and value, avoiding the inflated costs often associated with larger corporations.As a locally-owned business deeply rooted in the Westport community, we understand regional climate challenges and tailor our services to meet these specific needs. Our commitment to quality is reflected in our 12-year parts and labor warranty on new installations, underscoring our confidence in the durability of our work. From emergency HVAC services to preventative maintenance programs, we approach every project with the same dedication to excellence that has earned us a 5-star reputation. Our core valuesfocusing on teamwork, innovation, and community impactguide every interaction, ensuring that clients receive not just technical expertise but also a service experience that reflects our family-oriented ethos.
Services
AC Installation
Heating Repair
Heat Pump Maintenance
Indoor Air Quality
Emergency HVAC
Mini Split Repair
Central Heat Pump
HVAC Maintenance
Commercial HVAC
Thermostat Services
Details
- Year established: 2015
Highlights and features
- We offer 18+ years of combined HVAC industry experience with certified technicians.
- Our 12-year parts and labor warranty covers all new installations.
- Licensed and insured professionals handle residential and commercial projects.
- Competitive pricing with transparent cost structures and special offers.
- Locally-owned with deep community ties in Westport and surrounding areas.
What people say
Excellent job
Professional technicians
Prompt service
Thorough explanations
Highly recommend
Services
AC Installation
Professional AC installation services for residential and commercial properties. Our certified technicians ensure proper system sizing, efficient setup, and complete customer education on operation and maintenance. We work with leading brands to provide energy-efficient cooling solutions that match your space requirements while maximizing comfort and minimizing energy costs.
Heating Repair
Expert heating repair for furnaces, boilers, and heat pumps. Our technicians diagnose issues quickly, using advanced diagnostic tools to identify problems with ignition systems, heat exchangers, or control boards. We prioritize same-day repairs and provide transparent pricing with no hidden fees for all heating system emergencies.
Heat Pump Maintenance
Comprehensive heat pump maintenance programs that extend equipment lifespan and improve efficiency. Our technicians perform detailed inspections, coil cleaning, refrigerant checks, and electrical component testing to ensure optimal performance during both heating and cooling seasons.
Indoor Air Quality
Advanced indoor air quality solutions including air purifiers, ventilation systems, and humidity control. We install and service IAQ products that reduce allergens, eliminate odors, and maintain healthy air circulation in residential and commercial environments.
Emergency HVAC
Around-the-clock emergency HVAC services for critical system failures. Our rapid response team handles urgent heating and cooling issues with priority scheduling, ensuring minimal downtime for residential clients and business operations.
People
Justin Borges
President
Co-founder with 18+ years HVAC experience, specializing in system diagnostics and energy-efficient solutions. Leads technical training programs and maintains industry certification standards.
Manny Lindo
Vice President
Co-founder overseeing operations and customer service strategy. Combines technical expertise with business management to maintain service quality and company growth.
Joy Williamson
Director of Admin
Manages administrative operations and team coordination. Ensures smooth workflow between technical staff and client service departments.
Marc Decambra
CSR Lead
Coordinates customer service operations with 12 years in HVAC support roles. Focuses on appointment scheduling efficiency and client communication protocols.
Shawn Ellis
Comfort Advisor
Provides system recommendations based on home assessments. Certified in energy efficiency standards and HVAC product specifications.
Questions
What HVAC services do you offer in Westport?
We provide AC and heating installation, repair, and maintenance, including heat pumps, mini-splits, and indoor air quality solutions for residential and commercial clients.
Do you provide emergency HVAC services?
Yes, we offer emergency HVAC services for urgent heating and cooling issues requiring immediate attention.
What areas do you service?
We serve Westport, Dartmouth, New Bedford, Fairhaven, Taunton, and surrounding communities in Massachusetts.
Are your technicians certified?
Yes, all our technicians are certified, insured, and trained in the latest HVAC industry practices.
What warranties do you offer?
We provide a 12-year parts and labor warranty on all new HVAC installations.
Can I schedule maintenance online?
Yes, you can book service appointments directly through our website for convenience.
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