Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Septic Services in Rochester, IL
Smith Septic was founded in 1963 by Gene Smith, whose philosophy of honesty and exceptional customer service remains our guiding principle. As a family-owned business operating for three generations, we specialize in residential and commercial septic system services, including pumping, installation, and emergency repairs. Our fleet includes a 3,600-gallon pump truck equipped with heated valves for year-round operation, even in frozen conditions. We serve Central Illinois with a commitment to ethical practices, offering maintenance agreements and transparent communication. Our team combines decades of experience with modern equipment to handle complex projects, from real estate inspections to lift station pump replacements.Customer satisfaction is our priority, as evidenced by our prompt response times and personalized service. We pride ourselves on educating homeowners about septic system functionality while maintaining affordability. Our equipment is meticulously maintained to ensure reliability, and we offer 24/7 emergency services for urgent needs. With a legacy spanning over 60 years, we continue to build trust through consistent, high-quality workmanship. Our dedication to the community and adherence to local regulations make us a dependable choice for septic solutions.
Services
Septic Pumping
Emergency Services
Commercial Services
Residential Services
Installation & Repair
Details
- Year established: 1963
Highlights and features
- Family-owned and operated for three generations since 1963
- 24/7 emergency services with rapid response times
- Heated equipment for year-round septic pumping in all weather
- Fair pricing with transparent communication
- Specialized in complex projects like lift station 'baby sitting'
What people say
Prompt, professional service
Reasonable price
Family owned
Speedy response
Courteous and friendly
Services
Septic Pumping
We provide comprehensive septic tank, aeration system, and grease trap pumping using a 3,600-gallon truck with heated valves for winter operation. Our equipment handles challenging conditions like frozen ground and deep elevator shafts. Services include legal waste disposal at regulated facilities, with capabilities for swimming pool drainage and bulk hauling.
Emergency Services
Available 24/7 for urgent septic issues including holiday backups and weekend emergencies. Our rapid response team handles flooded basements, system failures, and critical repairs with same-day service availability. Equipped with heated valves and excavation tools for winter emergencies.
Commercial Services
Specialized septic maintenance for schools, nursing facilities, gas stations, and restaurants. Includes scheduled pumping, grease trap maintenance, and lift station 'baby sitting' during municipal repairs. Offers electronic billing and customized maintenance plans for businesses.
Residential Services
Full-service septic solutions for homeowners including routine pumping, system inspections, and real estate transaction evaluations. Provides education on septic system maintenance and offers riser installations for easier access. Handles new installations and repairs for private systems.
System Installation
Design and installation of standard septic tanks, aerobic treatment units, and pressurized drain fields. Specializes in Tuf-Tite risers, effluent filters, and replacement components. Offers tank replacements and drain field upgrades with modern materials and code-compliant electrical systems.
People
Gene Smith
Founder
Gene Smith established the company in 1963 with a commitment to honesty and customer service. Known locally as 'Shitty Smitty,' he built a legacy through decades of hands-on septic system work across Central Illinois before passing in 2013.
Questions
What septic services do you offer for homeowners?
We provide septic pumping, aeration system maintenance, real estate inspections, and new system installations for residential properties.
Are you available for emergency septic issues?
Yes, we offer 24/7 emergency services for urgent septic problems including weekend and holiday availability.
Do you service commercial properties?
Yes, we handle commercial septic pumping, grease trap maintenance, and lift station services for businesses including restaurants and schools.
What areas do you serve?
We primarily serve Central Illinois, with Rochester as our base location since 1963.
What equipment do you use?
Our fleet includes a 3,600-gallon pump truck with heated valves and excavation equipment for year-round operation.
How long have you been in business?
We've been family-owned and operated since 1963, serving three generations of Central Illinois residents.