We're committed to this community, family, and your eyes.
At Winston Eye and Vision Center, we are proud to be a family-owned and operated optometric practice that has been serving Knoxville, Tennessee, and surrounding areas for over 70 years. Our commitment to providing exceptional patient care and dedication to excellence have earned us a reputation as one of the leading eye and vision centers in the region.
Our Story
Founded in 1942, Winston Eye and Vision Center has a rich history of serving the Knoxville community. Over the years, we have strived to stay at the forefront of eye care technology and innovation, ensuring that our patients receive the latest treatments and solutions to address their eye care needs.
Our Services
At Winston Eye and Vision Center, we offer a comprehensive range of services, including:
Eye Exams: Our experienced doctors and optometrists are dedicated to providing thorough eye exams to diagnose and treat various eye conditions, including vision problems, eye injuries, and chronic eye diseases.
Contact Lenses: We have an extensive selection of contact lenses to suit individual needs and preferences. Our doctors will work with you to find the perfect contact lens solution to meet your lifestyle and visual needs.
Eyewear: Our optical department features a vast selection of stylish and high-quality eyewear from renowned brands. Our knowledgeable staff will help you choose the perfect frames to match your personal style and prescription needs.
Treatment of Acute Eye Infections: Our medical staff is trained to diagnose and treat acute eye infections, ensuring prompt and effective treatment to prevent complications.
Management of Chronic Eye Diseases: We have the expertise and equipment to manage chronic eye diseases, such as glaucoma, cataracts, and age-related macular degeneration.
Pediatric Care: Our pediatric eye care specialists are dedicated to providing comprehensive eye exams and treatment for children, ensuring healthy vision development and early detection of any vision problems.
Our People
Our team of highly qualified and experienced doctors, optometrists, and staff are committed to providing exceptional patient care. Meet our team members, and learn more about their experience and areas of expertise.
Our History
Winston Eye and Vision Center is proud of its rich history and commitment to the Knoxville community. We strive to maintain the highest standards of eye care, using the latest technology and innovations to provide our patients with the best possible care.
Contact Us
We invite you to visit our office, conveniently located at 8609 Kingston Pike, Suite 101, Knoxville, TN 37923. Our office hours are Monday through Friday, 8:30 AM to 5:30 PM, and Saturday, closed. You may contact us at (865) 693-3441 or email us at eyecare@winstonvision.com.
Overall Experience
The reviews for Winston Eye and Vision center are mixed, with some customers expressing excellent experiences and others having negative ones.
Positive Reviews
Many customers praised the exceptional service and care provided by the doctors and staff. They appreciated the attention to detail, professionalism, and kindness shown by the staff. For example, Dr. Rust was able to fit in an emergency appointment to treat a child's eye injury, and the staff was helpful in finding the perfect frames for a customer's needs.
Negative Reviews
However, some customers were dissatisfied with their experiences. One customer was frustrated with the contact lenses department, who misinformed them about a rebate and were rude and condescending when asked about it. Another customer was unhappy with the frame order process, which resulted in a broken frame and the need to pay for tinting.
Technical Issues
Some customers also mentioned technical issues, such as scheduling problems and delays in receiving their glasses.
Conclusion
Overall, the reviews highlight the importance of effective communication, attention to detail, and professionalism in the delivery of optical services.
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