Business Details
50 Years
experience
Emergency
services
Trusted Security Solutions in Buffalo & Rochester, NY
Sonitrol WNY has been a leader in verified security solutions for over 40 years, protecting businesses across Western New York. Our expertise lies in integrating audio intrusion detection, access control, video surveillance, and fire detection systems monitored 24/7 by trained professionals. With a proven track record of over 178,000 nationwide apprehensions, we combine cutting-edge technology with personalized service to deliver comprehensive security tailored to diverse industries.Our commitment to innovation is exemplified by Sonitrol WNY CORE, a cloud-based platform unifying security systems for streamlined management. Recognized in the SDM 100 report, we maintain UL and FM approved central monitoring stations while prioritizing community involvement and customer satisfaction through transparent communication and guaranteed response times.
Services
Audio Intrusion Detection
Access Control Systems
Video Surveillance
Fire Detection
Mobile Monitoring App
Details
- Year established: 1976
Highlights and features
- 40+ years of verified security experience in Western New York
- 24/7 monitoring with 3.5-minute average police response time
- 178,000+ documented intruder apprehensions nationwide
- SDM 100-recognized security provider with UL/FM certifications
- Proprietary audio verification technology reduces false alarms by 97%
Associations and certifications
- UL
- FM
What people say
Excellent service
Professional technicians
Prompt problem-solving
Reliable security
Knowledgeable staff
Services
Audio Intrusion Detection
Sonitrol WNY's patented audio verification system detects break-ins through sound rather than motion. When triggered, monitoring professionals listen in to confirm intrusions before dispatching police, achieving 97% fewer false alarms than conventional systems. This technology enables 100% volumetric coverage for businesses of all sizes.
Access Control Systems
Our HID iCLASS-based access control systems track and restrict facility access with encrypted credentials. Integration with audio detection automatically disarms alarms when authorized users enter, while mySonitrol WNY.net provides remote management of access levels, entry logs, and temporary visitor permissions for enhanced security and operational efficiency.
Video Surveillance
High-definition video systems with 3xLOGIC Vigil DVR provide continuous recording and real-time monitoring. Verified video clips help police identify intruders during active break-ins. The mobile app enables remote viewing of live/recorded footage with PTZ camera control and customizable alert notifications for comprehensive situational awareness.
Fire Detection
UL-listed fire detection systems monitor smoke, heat, sprinkler pressure, and duct conditions 24/7. Integration with emergency services ensures rapid dispatch of fire departments upon verification. NICET-certified engineers design systems meeting NFPA and ADA standards for commercial properties in Buffalo and Rochester.
Mobile Monitoring App
The Sonitrol WNY mobile app enables real-time system control from smartphones or tablets. Features include live camera viewing, arming/disarming, access control management, and event history tracking. Remote access ensures business owners maintain security oversight while receiving instant alerts about critical system events.
Questions
How does Sonitrol WNY's audio verification work?
Our system detects intrusion sounds rather than motion. Monitoring professionals listen in to confirm break-ins before dispatching police, achieving 97% fewer false alarms.
Can Sonitrol WNY integrate with existing security systems?
Yes, our solutions integrate with most access control, video, and fire detection systems while offering standalone installation options for comprehensive protection.
What happens during a verified alarm?
When an intrusion is confirmed, we immediately dispatch police with real-time updates. Average response time is 3.5 minutes, with officers often arriving before entry occurs.
Do you offer residential security services?
While primarily commercial-focused, we consult on residential applications. Our technology provides premium protection for high-value homes requiring advanced security solutions.
How does Sonitrol WNY reduce false alarms?
Audio verification allows operators to distinguish actual break-ins from false triggers, eliminating 97% of conventional alarm false positives through real-time human verification.
What industries do you serve?
We protect businesses across retail, healthcare, education, manufacturing, government, and more with customized security solutions designed for specific operational requirements.
