Transforming Spaces, One Rug at a Time.
At Textura Rugs, we're passionate about providing our clients with a unique and personalized rug buying experience. Our goal is to make the process fun and flexible, whether you're a seasoned interior designer or a homeowner looking to add some style to your space. Our team, led by owner Carlos Palma, is committed to building long-term relationships with our clients and providing exceptional customer service.
Our Story
Carlos Palma opened Textura in June of 2019 with a vision to offer a curated selection of rugs at great value. Since then, our inventory has grown, and we've expanded our services to include full rug care, including cleaning and repair. Our team is dedicated to community building and investing in long-term relationships with our clients and designers.
Our Team
Our team is comprised of experienced professionals who are passionate about rugs and dedicated to providing exceptional customer service. Our owner, Carlos Palma, has over 20 years of experience in the rug industry and has built a reputation for integrity and courtesy. Our team members, including Lori Evans, Carlos Jr., and Kelly Escobar, bring their unique skills and expertise to the table, ensuring that our clients receive the best possible service.
Our Services
At Textura Rugs, we offer a wide selection of vintage and contemporary rugs, including handmade and machine-made options. We also provide full rug care services, including cleaning, repair, and restoration. Our team is happy to provide guidance and support throughout the buying process, and we invite you to try rugs on approval before making a purchase.
Our Philosophy
At Textura Rugs, we believe that buying a rug should be a fun and flexible experience. We listen carefully to your needs, provide guidance if requested, and then offer a selection with respect to your personal budget and aesthetic. We're committed to building long-term relationships with our clients and designers, and we strive to create a personalized experience that meets your unique needs.
Excellent Customer Service and Quality Rugs
The reviews are overwhelmingly positive, with customers raving about the exceptional customer service and high-quality rugs offered by Textura Rugs. Many reviewers praised the staff's knowledge, patience, and willingness to help customers find the perfect rug.
Quality and Variety of Rugs
Customers were impressed by the vast selection of rugs available at Textura Rugs, including unique and handmade pieces. The store offers a wide range of prices, origins, and designs, catering to different tastes and preferences.
Repair and Cleaning Services
Several reviewers appreciated Textura Rugs' repair and cleaning services, which helped to restore their beloved rugs to their former glory. The staff's expertise and attention to detail were particularly impressive.
Personalized Shopping Experience
Many customers appreciated the personalized shopping experience offered by Textura Rugs, with staff taking the time to understand their customers' needs and preferences. The store's willingness to bring samples to customers' homes and offer customized solutions was particularly appreciated.
Prompt and Professional Service
Reviewers praised Textura Rugs' prompt and professional service, including timely deliveries and pickups. The staff's commitment to customer satisfaction was evident throughout the purchasing and repair process.
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