A Garage Door You'll Adore
At Custom Door & Gate, we are dedicated to providing top-notch garage door and gate services to homeowners and businesses in North Carolina. With over 30 years of experience, our team of experts is committed to delivering exceptional quality, reliability, and customer satisfaction.
Our Commitment
Our commitment is to provide you with the best possible products and services tailored to your specific needs. We promise to deliver what we promise, when we promise it, at the price we quoted you. Our team of trained professionals is available to offer free technical advice and troubleshooting over the phone, avoiding unnecessary trips at your expense.
Our Experience
Since 1989, Custom Door & Gate has been serving Raleigh, Greenville, Greensboro, and Fayetteville, North Carolina with quality products and exceptional service. Our team has the expertise to handle projects of all sizes, from small door repairs to large-scale commercial installations. We offer a wide selection of residential garage doors, commercial rolling steel and sectional doors, operators, and gate systems to fit your needs.
Residential Garage Doors
Our residential garage doors selection offers you a world of choices in both function and fashion. You can choose a style that will enhance the beauty of your home and instantly upgrade your home's curb appeal. Our garage door repair and service professionals can assist you through the entire process, from weighing your type and style options to helping you understand the differences between door quality and performance.
Commercial Overhead Doors
Our commercial overhead doors are designed to meet the specific needs of businesses. We offer a range of products, including architectural series, energy series, industrial series, roll-up sheet doors, security grilles, and service doors. Our commercial door specialists can help you choose the right door for your business, ensuring that your operation runs smoothly and efficiently.
Gate & Access Control
Our gate and access control systems are designed to provide secure and convenient entry solutions for homes and businesses. We offer a range of products, including gate operators, entry gate operators, and access control systems. Our team of experts can help you design and install a gate and access control system that meets your specific needs.
General Experience with Custom Door & Gate
The reviews provide a mixed assessment of Custom Door & Gate, with some customers having extremely positive experiences, while others were severely disappointed.
Positive Experiences
Reviews from Andrew Mazzeo and Tommy Hall praise the company's professionalism, from the estimators to the service technicians. The technicians, Steven and Yoshi, were commended for their educational approach and courtesy.
Negative Experiences
However, other reviewers were not as fortunate. Susan Hudgins, James Schassburger, and John Harnois had subpar experiences. They criticized the company's communication, accountability, and work quality. Specific issues included:
- Delays and Unkept Promises: Multiple reviewers mentioned long wait times, missed appointments, and unfulfilled promises.
- Poor Communication: Customers felt ignored, and their concerns were not addressed by the company.
- Questionable Business Practices: Some reviewers suspected dishonesty and overcharging from certain technicians.
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