Experience the carefree moving experience with Always Moving!
At Always Moving, we're a family-owned and operated moving company based in Rochester, NY. We take pride in providing top-notch moving services to households, offices, apartments, and pianos. Our mission is to provide a carefree moving experience, backed by our 30-year reputation of being dependable, careful, and affordable.
Our Services
We offer a wide range of moving services tailored to meet your specific needs. Our experienced team of professionals will work closely with you to ensure a seamless and stress-free relocation experience.
Household Moving Services
We specialize in moving households of every size, from small apartments to large homes. Our team will quote you an hourly or flat rate for your move, and we'll take care of everything from packing to unpacking. Our packing services include affordable boxes and packing supplies, and we'll even dismantle and reassemble your furniture for you.
Office Moving Services
As experts in office moving, we'll guide you through the planning process to ensure a smooth transition to your new office space. We take special care in handling office equipment and furniture, and our experienced team will work efficiently to minimize downtime and get your office up and running quickly.
Apartment Moving Services
Let us take the hassle out of your apartment move. We'll handle everything from packing to moving, and our team will work carefully to ensure your belongings are safely transported to your new home.
Piano Moving Services
We take great care in moving your valuable piano, using specialized equipment and techniques to ensure a safe and secure relocation. Our team has extensive experience in moving grand pianos, organs, and other heavy musical instruments.
Packing Services
Our packing services are designed to take the hassle out of moving. Our team will carefully pack your belongings using high-quality packing supplies, ensuring your items are protected during transit. We'll even provide you with affordable packing materials and expert packing tips.
Why Choose Always Moving?
We're a family-owned and operated business with a reputation for being dependable, careful, and affordable. Our team of professionals is trained to handle your move with care, and we'll work closely with you to ensure a seamless relocation experience. We're fully insured and bonded, and we offer free, no-obligation estimates for your move.
Confusing and Unprofessional Experience
Some customers had a confusing and unprofessional experience with the moving company. They reported being hung up on during a phone call, and not receiving responses to their calls about damaged furniture. Others mentioned that the company does not stand behind the quality of their work.
Damaged Belongings and Poor Customer Service
Several customers reported that their belongings were damaged or lost during the move, and the company refused to compensate them. The company's customer service was also criticized for being unresponsive and unwilling to take responsibility for the damages.
Positive Experiences
On the other hand, many customers had a positive experience with the moving company. They praised the company's punctuality, reliability, and exceptional customer service. The movers were described as professional, courteous, and proficient in handling belongings with care.
Quick and Efficient Service
Some customers were impressed with the company's quick and efficient service. They reported that the movers were able to complete the job quickly and without any issues.
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