Business Details
24 Years
experience
Emergency
services
Professional Interpreting & Translation Services in Delavan, WI
Founded in 2002 in Delavan, Wisconsin, our company provides professional interpreting and translation services to ensure equal language access across diverse settings. We specialize in medical, legal, and community interpreting, offering on-site, telephone, and video remote solutions. Our team includes nationally certified interpreters and ATA-certified translators, supported by advanced technology and rigorous quality assurance processes. We prioritize continuing education, having developed the Equal Footing training program recognized by IMIA and CCHI.With 24/7 availability, we serve healthcare systems, law enforcement, courts, and businesses across Wisconsin and northern Illinois. Our commitment to ASTM International standards and confidentiality ensures reliable, ethical service delivery. Recognized as a top 40 North American language provider by Common Sense Advisory, we combine expertise with a client-focused approach to meet urgent and specialized language needs.
Services
On-Site Interpreting
Telephone Interpreting
Video Remote Interpreting
Translation Services
CART Services
Transcription
Localization
Language Testing
Interpreter Training
Bilingual Assessments
Details
- Year established: 2002
Highlights and features
- We offer 24/7 interpreting services for urgent medical, legal, and business needs.
- Our team includes nationally certified medical and court interpreters.
- We utilize CAT tools and translation memories for consistent, efficient translations.
- We adhere to ASTM International quality standards for translation accuracy.
- Our Equal Footing training program enhances interpreter expertise and ethics.
Associations and certifications
- IMIA
- NCRA
- ASTM International
What people say
Excellent training program
Highly qualified interpreters
Reliable 24/7 service
Professional team
Effective communication solutions
Services
On-Site Interpreting
Our on-site interpreters facilitate face-to-face communication in medical, legal, and community settings. They utilize non-verbal cues and situational awareness to ensure accurate interpretation. Ideal for complex interactions involving children, mental health, or group settings, this service guarantees clear, context-aware communication through certified professionals.
Translation Services
We provide precise written translations across business, medical, legal, and technical fields. Our ATA-certified translators work into their native languages, ensuring cultural accuracy. Using CAT tools and translation memories, we maintain consistency and reduce costs while adhering to ASTM quality standards for document fidelity.
CART Services
CART services deliver instant text transcription for deaf or hard-of-hearing individuals. Certified NCRA providers transcribe spoken content word-for-word during live events. This service supports classroom instruction, legal proceedings, and conferences, ensuring equal access through remote or on-site captioning solutions.
Interpreter Training
The Equal Footing program offers 60-hour medical and community interpreter training. Accredited by IMIA, it covers ethics, terminology, and best practices. Designed for LEP individuals, the course prepares graduates for national certification exams while enhancing professional interpreting skills through hands-on practice.
Video Remote Interpreting
VRI connects clients with interpreters via video conferencing for real-time sign or spoken language support. This service bridges geographic gaps when on-site interpreters aren't available. Available by appointment, it combines visual context with immediate access for urgent healthcare, legal, or business interactions.
People
Saul Arteaga
Founder & Program Director
Saul Arteaga founded SWITS in 2002 after immigrating from Peru. A certified medical and court interpreter, he developed the Equal Footing training program and serves on Wisconsin's Supreme Court interpreting committee. He holds advanced degrees in Spanish and translation studies.
Questions
How do I request an interpreter?
Contact us via phone, email, or our scheduling system with appointment details including language, time, location, and service type.
What distinguishes legal from non-legal appointments?
Legal assignments include court proceedings and law enforcement interactions, requiring certified court interpreters for Spanish requests.
When should I use telephone or video interpreting?
Use remote services for short interactions with 2-3 people; on-site is better for groups or mental health settings.
What payment methods are accepted?
We accept checks and credit cards, with online payments available at swits.us/payment.
Are translation services available 24/7?
Yes, our translation and interpreting services operate 24 hours daily, 365 days yearly.
What languages are supported?
We offer services in 40+ languages including Spanish, ASL, Hmong, Mandarin, and Arabic, with certified interpreters available.
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