Store with confidence, store with us!
At Citadel Self Storage, we pride ourselves on being a family-owned and operated storage facility that has been serving the Colorado Springs community since 1998. Our commitment to providing exceptional customer service, affordable prices, and a secure environment has made us a trusted storage provider for families and businesses of all sizes.
Our Mission
Our mission is to provide our customers with a hassle-free storage experience, ensuring that their belongings are safe and secure. We understand the importance of having a reliable storage partner, and we strive to exceed our customers' expectations by offering a range of storage unit sizes, flexible payment options, and a convenient online payment system.
Our Services
At Citadel Self Storage, we offer a variety of services to cater to our customers' unique needs. Our drive-up storage units come in various sizes, ranging from small to large, to accommodate different storage requirements. We also provide RV, car, and boat parking spaces, making us an ideal solution for outdoor enthusiasts and vehicle owners.
Security Features
The security of our customers' belongings is our top priority. Our facility is fully gated, well-lit, and equipped with the latest security cameras to ensure that our customers' possessions are protected 24/7.
Convenience
We understand that our customers leads busy lives, which is why we offer online bill pay, a storage calculator, and a convenient online reservation system. Our office hours are designed to accommodate our customers' schedules, and our friendly staff is always available to assist with any questions or concerns.
Community Involvement
As a family-owned business, we are proud to be part of the Colorado Springs community. We strive to build long-lasting relationships with our customers and are committed to supporting local initiatives and charities.
Testimonials
Don't just take our word for it! Our customers rave about our storage solutions and exceptional customer service. Check out what our satisfied customers have to say about their experience with Citadel Self Storage.
Overview of Citadel Storage
Positive Experiences
- Fast and simple move-in process
- Great prices and locations
- Friendly and helpful staff, especially Chris and Hannah
- Clean and secure storage units
- Accommodating and professional management, especially Michelle
- Good customer service, with staff going above and beyond to help customers
Negative Experiences
- Issues with security and safety, with some customers feeling unsafe at night
- Difficulty in getting help during business hours, with offices sometimes being closed
- Frustration with the online application process
- Concerns about theft and poor customer service, with some customers feeling blamed for their losses
- Restrictions on using storage units for certain activities, such as woodworking
Mixed Reviews
- Some customers had a good experience, but encountered some issues, such as a frustrating online application process
- Others had a generally positive experience, but felt that the storage units were not suitable for certain activities
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