Business Details
Emergency
services
Trusted Damage Restoration Services in Los Angeles
SunTrust Restoration of Los Angeles has established itself as a leader in property restoration services, specializing in mold remediation, fire & smoke damage cleanup, and water damage restoration. Our team of certified technicians combines decades of combined experience with advanced equipment to restore properties to pre-loss conditions efficiently. We prioritize client support throughout the process, offering 24/7 emergency response and insurance claim assistance.Our methodology includes detailed assessments, customized restoration plans, and frequent client updates to ensure transparency. Committed to safety and sustainability, we use eco-friendly solutions while maintaining rigorous industry certifications like IICRC. With a focus on rapid response times and a low-price guarantee, we serve both residential and commercial clients across Los Angeles County.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Repair
Smoke Cleanup
Emergency Response
Highlights and features
- 24/7 emergency response with 60-minute arrival guarantee
- IICRC-certified technicians with specialized training credentials
- Fast restoration using industrial-grade equipment and proven methodologies
- Direct insurance claim processing with major providers like Allstate and State Farm
- Eco-friendly remediation techniques prioritizing occupant and environmental safety
Associations and certifications
- IICRC Certified
What people say
Professional, thorough, effective
Fast emergency response
Excellent communication
Complete mold removal
Stress-free process
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, leaks, or natural disasters. Using industrial extraction equipment and thermal imaging, we remove standing water and hidden moisture to prevent mold growth. The process includes structural drying with air movers and dehumidifiers, followed by sanitization and repairs. Commercial and residential properties benefit from our 24/7 response and insurance coordination.
Mold Remediation
Professional mold remediation tackles contamination from black mold to pink slime. We employ containment barriers, HEPA vacuuming, and antimicrobial treatments to eliminate spores. Post-remediation testing ensures eradication, while structural repairs restore damaged materials. Services cover residential homes and commercial spaces, with priority given to health risks from airborne spores and mycotoxins.
Fire Damage Repair
Fire damage repair includes soot removal, odor elimination, and structural restoration. Thermal fogging neutralizes smoke odors in porous materials, while ozone treatments purify air systems. We document damage for insurance claims and rebuild structures to meet safety codes. Emergency board-up services protect properties during the restoration process.
People
Latrelle Swayne
Director of Operations
With over 15 years in restoration management, Latrelle oversees daily operations ensuring compliance with industry standards. Her expertise in logistics and client relations maintains efficient service delivery across Los Angeles County.
David Escobar
Construction Manager
David manages reconstruction projects with 12+ years of experience in post-damage building. He specializes in restoring commercial properties to pre-loss conditions while minimizing business disruption through phased construction approaches.
Questions
What types of damage do you handle?
We specialize in water damage, mold remediation, and fire/smoke damage restoration for residential and commercial properties.
Are your technicians certified?
All technicians hold IICRC certifications including Water Restoration Technician and Applied Mold Remediation Technician credentials.
Do you work with insurance companies?
Yes, we process claims directly with major providers like Allstate, State Farm, and Liberty Mutual to simplify reimbursement.
Is mold removal covered by insurance?
Most policies cover sudden mold growth from covered perils. We help document damage to maximize claim approval chances.
How quickly can you respond to emergencies?
Our 24/7 team arrives within 60 minutes across 100+ Southern California zip codes for urgent situations.
What areas do you service?
We operate throughout Los Angeles County including Hollywood, Santa Monica, and San Fernando Valley locations.
