Our Story
At FAK Logistics, Inc., we are committed to being your trusted logistics partner, providing comprehensive solutions to meet your unique shipping needs. With over 20,000 carriers in our network, we have the expertise and resources to manage even the most complex and time-sensitive shipments. Our team of experienced logistics specialists is dedicated to providing around-the-clock customer service and tailored logistics solutions that meet your specific requirements.
Our Services
At FAK Logistics, Inc., we offer a range of services designed to meet the diverse needs of our customers. Whether you require standard shipping, expedited freight delivery, or special handling for oversized or heavy-duty shipments, we have the expertise and resources to get your goods where they need to go.
Domestic Freight
Our domestic freight services cover a wide range of transport options, including standard shipping, expedited freight delivery, and direct service to all points in the US and Canada. Whether you need to ship a single pallet or a truckload, we have the capacity and expertise to get your goods where they need to go.
Truckload (TL) Shipping
Our truckload services cater to customers who require extensive capacity and flexibility. We work closely with our customers to understand their unique needs and provide customized solutions that meet their specific requirements.
Less Than Truckload (LTL) Shipping
Our LTL services are designed for customers who require shipments of smaller sizes. We have the expertise and resources to handle shipments of all sizes, providing around-the-clock customer service and customized logistics solutions.
Flatbed Shipping
We offer specialized flatbed services for customers who require the transportation of oversized or heavy-duty goods. Our flatbed experts work closely with our customers to ensure that their goods are transported safely and efficiently.
Why Choose FAK Logistics, Inc.?
At FAK Logistics, Inc., we are committed to providing exceptional customer service, customized logistics solutions, and the best pricing in the industry. Our experienced logistics specialists are dedicated to providing around-the-clock customer support, ensuring that your shipments are handled with care and timeliness.
Customer Testimonials
At FAK Logistics, Inc., we take pride in our customer service and reputation for excellence. Here's what some of our satisfied customers have to say:
"I've been using FAK Logistics for a couple of years now, and they get me trucks when I need them, and their customer service is top-notch. I highly recommend using them for your trucking needs." - John Battell
"FAK is a top-notch logistics company with great people and customer service! I highly recommend FAK for any transportation needs your company may require!" - Brian L. Snyder
"It's great company to work with. We have been working together for a couple of years, great dispatch service and knowledge of the industry." - Flavio Furtado
"At FAK Logistics, INC, our clients mean everything to us. We understand that without you, there is no us." - Alex Haggard, FAK Logistics, INC.
FAQs
If you have any questions or concerns about our services, please feel free to contact us. Below are some frequently asked questions that may be helpful:
How much advance notice do I need to give to have my freight picked up?
Depending on what you're shipping, we can usually have your freight picked up the same day it was requested with a minimum of 2 hours notice.
What types of items does F.A.K. Logistics ship?
We are licensed to ship anything to anywhere, including hazmat materials and to both domestic and international destinations.
What happens if my freight is damaged during transit?
Rest assured, we will handle the complete process of filing a claim on your behalf. We work for you and will act as your liaison when handling this process.
I sold something on eBay and I'm not sure how to ship my item to the buyer.The first step is determining if your "item" would be considered a "small package" or "LTL" (Less Than Truckload). Generally, if your item is 60 lbs. or less, you may want to ship it as a "small package". If your item is heavier than 60 lbs. or too large in size to be shipped via a small package carrier, LTL is the route to take.
How much will it cost me to ship something?
Shipping charges depend on a number of factors, including weight, size, and distance of travel. Added services such as lift gate, inside delivery, appointment/time-critical delivery, and residential pick-up and/or drop-off can also affect the total cost. We will always provide you with a quote so you will know the total cost of shipping in advance.
Glossary
Below is a glossary of terms commonly used in the transportation industry:
Federal Motor Carrier Safety Administration (FMCSA) - The regulating body that oversees the transportation industry.
Semi - A semi defines the pairing of a tractor and trailer.
Dry Van - This is your typical 53' box semi-trailer.
Climate Controlled/Refrigerated Van - This is a "Dry Van" with a temperature-controlled atmosphere. This type of trailer is used when shipping anything that requires a controlled environment.
FAK Logistics Inc. Review Summary
Excellent Customer Service
- Multiple reviewers praised the company's excellent customer service, highlighting the responsiveness, professionalism, and dedication of their representatives, such as Susan Frame, Kevin Hay, Michael Fabini, Hunter, and Sue Frame.
- Reviewers appreciated the quick response to their questions and concerns, as well as the ability of the representatives to understand their specific needs and provide tailored solutions.
Strong Communication and Problem-Solving Skills
- Many reviewers praised the company's strong communication and problem-solving skills, noting that their representatives were always available to resolve issues quickly and efficiently.
- Reviewers appreciated the ability of the representatives to keep them informed throughout the shipping process and to provide timely updates on any issues that arose.
Positive Experience with FAK Logistics Inc.
- The majority of reviewers reported having a positive experience with FAK Logistics Inc., praising the company's professionalism, dedication, and commitment to providing top-notch service and support.
Negative Experiences
- A few reviewers reported having negative experiences with the company, citing issues with detention pay, communication breakdowns, and unfulfilled promises.
- Reviewers who had negative experiences expressed frustration with the company's inability to resolve issues in a timely and satisfactory manner.

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