Business Details
22 Years
experience
Your Reliable IT Partner for Computer Repairs & Tech Solutions in Central PA
Founded in 2004, American Computer Technology Solutions (ACTS) has established itself as a trusted provider of comprehensive IT services and computer repair solutions in Central Pennsylvania. Our owner, Daniel Decker, brings over 25 years of professional IT experience from his role as a Systems Analyst at a Fortune 1000 company, combining corporate expertise with personalized service. We specialize in PC repairs, hardware upgrades, virus removal, network support, and security solutions for both Windows and Apple systems, serving residential and small business clients across Central PA.Our commitment to technical excellence is matched by our dedication to customer education, offering personalized PC training and remote troubleshooting services that save time and reduce costs. With a proven track record of 15+ years of repeat business and numerous testimonials praising our prompt service, fair pricing, and technical proficiency, we continue to deliver reliable technology solutions that meet the evolving needs of our community.
Services
PC Repairs & Upgrades
Anti-Virus Solutions
Security Protection
PC Training
Remote Support
Backup Solutions
Power Protection
PC Cleaning
Website Creation
Network Support
Details
- Year established: 2004
Highlights and features
- We offer over 25 years of IT expertise and personalized service
- Our team provides remote troubleshooting and same-day repairs
- We prioritize customer education and transparent pricing
- We have 15+ years of proven customer satisfaction in Central PA
- We offer comprehensive security solutions including identity theft protection
What people say
Prompt, quality, expert knowledge
Stellar customer service
Excellent service, technical knowledge
Immediately responsive to phone calls
Cost-effective service
Services
PC Repairs & Upgrades
We provide comprehensive PC repair services for all major brands including HP, Dell, Lenovo, and custom-built systems. Our technicians diagnose and fix hardware and software issues while offering cost-effective upgrade solutions. With most repairs completed within 1-2 business days, we minimize downtime for both residential and business clients across Central Pennsylvania.
Anti-Virus Solutions
Our anti-virus services protect against malware, spyware, and ransomware threats while restoring infected systems. We implement robust security measures to prevent future attacks and offer remote diagnostics for initial assessment. This service ensures your computer maintains optimal performance and data integrity through comprehensive threat elimination.
Remote Control Services
Our remote troubleshooting service identifies software and hardware issues without requiring physical device transport. Technicians securely connect to your system for real-time diagnostics, malware scanning, and basic repairs. This efficient solution saves time while maintaining the same technical expertise as our in-shop services for Central Pennsylvania residents and businesses.
Backup Solutions
We implement reliable backup systems to protect against data loss from hardware failure, malware attacks, or accidental deletion. Our solutions include local and cloud-based storage options with customized recovery plans. This service ensures business continuity and personal data security through automated, regularly tested backup protocols tailored to client needs.
PC Training
Our personalized training sessions cater to users of all skill levels, from beginners to advanced PC operators. We cover software applications, security practices, and hardware maintenance tailored to individual needs. This service empowers clients to maximize their technology investment through hands-on instruction focused on practical, real-world computer usage scenarios.
People
Daniel Decker
Owner
Daniel Decker, owner of American Computer Technology Solutions, has worked in the IT industry for over 25 years while serving as a Systems Analyst for a Fortune 1000 company. His technical expertise and commitment to personalized service form the foundation of ACTS' approach to computer repair and IT solutions.
Questions
What computer brands do you repair?
We service all major PC brands including HP, Dell, Lenovo, Acer, Asus, LG, and custom-built systems for both residential and business clients.
Do you offer remote technical support?
Yes, we provide remote diagnostics and troubleshooting services for software issues, malware detection, and basic system repairs without requiring device transportation.
How quickly can I expect repair service?
Most computer repairs are completed within 1-2 business days, with prompt service prioritized for all clients across Central Pennsylvania.
What security services do you provide?
We offer comprehensive security solutions including anti-virus protection, identity theft prevention, and power surge protection to safeguard your systems and data.
Do you serve both residential and business clients?
Yes, we provide tailored IT solutions for both home users and small businesses throughout Central Pennsylvania with equal technical expertise and service standards.
