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Our History and Values
Founded in 1986, Exodus Exterminating has proudly served the greater Rochester community for over three decades. Our enduring success is built on a foundation of integrity, expertise, and a genuine commitment to customer satisfaction. What's important to you is important to us. We take pride in personalized service, proven solutions, and doing things right.
Our Services
We offer a comprehensive range of residential and commercial pest control services, including:
- Residential Services: One-time treatments, seasonal plans, bed bug control, mosquito prevention, wildlife exclusion, and rodent control.
- Commercial Services: Property management solutions, customized plans for restaurants & food handling establishments, healthcare facilities, warehouses, and other commercial properties.
- Specialized Services: Bed bug treatment, mosquito control for special events, and WDI inspections.
Our Approach
We understand that every customer is unique, which is why we tailor our services to meet your specific needs and concerns. Our certified technicians are highly trained and experienced, and they will work with you to create a customized plan that is effective and affordable.
What Sets Us Apart
- Personalized attention: We take the time to understand your specific needs and concerns.
- Custom-designed plans: We develop plans that address the unique challenges of each property and infestation.
- Expert technicians: Our certified technicians are highly skilled and experienced in all aspects of pest control.
- Affordable solutions: We offer competitive pricing and flexible payment options.
- Customer-centric approach: We are committed to providing exceptional customer service and ensuring your complete satisfaction.
Our Commitment to Community
At Exodus Exterminating, we believe in giving back to the community that supports us. We are actively involved in local initiatives and events, and we are committed to making a positive impact on the environment and the lives of those around us.
General Impressions
The majority of customers are extremely satisfied with Exodus Exterminating's services, praising their professionalism, efficiency, and effectiveness in resolving pest control issues.
Positive Aspects
- Professionalism and Courtesy: Many reviewers praised the technicians and customer service representatives for being friendly, knowledgeable, and courteous.
- Effective Pest Control: Customers reported successful eradication of pests, including bees, spiders, and rodents, with many expressing satisfaction with the results.
- Good Communication: Exodus Exterminating's communication was commended for being prompt, clear, and informative, with customers appreciating the detailed explanations of services and treatments.
- Flexible Scheduling: The company's ability to accommodate scheduling requests and provide timely service was appreciated by many customers.
Negative Aspects
- Scheduling Issues: A few customers experienced difficulties with scheduling, including issues with appointment times and follow-up visits.
- Ineffective Treatments: Some reviewers reported that the treatments were not as effective as expected, with some still experiencing pest problems after service.
- Poor Customer Service: A few customers expressed frustration with the customer service, citing unhelpful or unresponsive representatives.
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