Business Details
Your Trusted Insurance Partner in Charles City, IA
Ackerson Insurance is a locally owned and operated insurance agency serving Northeastern Iowa communities for over 35 years. Our team of experienced professionals specializes in delivering personalized insurance solutions for individuals, families, and businesses, combining local market knowledge with industry expertise. We offer a comprehensive range of personal, commercial, and farm insurance products, including auto, home, business owners policies, and Medicare supplements.Our commitment to community involvement and exceptional customer service has established us as a trusted partner in risk management. With offices in Charles City and serving locations like New Hampton, Mason City, and Waverly, we prioritize building lasting relationships through tailored coverage and prompt claims resolution.
Services
Auto Insurance
Home Insurance
Business Insurance
Farm Insurance
Medicare Supplements
Life Insurance
Flood Insurance
Motorcycle Insurance
Renters Insurance
RV Insurance
Highlights and features
- We offer 35+ years of local insurance expertise in Northeastern Iowa
- Our personalized approach combines local market knowledge with industry insights
- We provide comprehensive coverage options for personal, commercial, and farm needs
- Our team maintains active community involvement through organizations like The Elks
- We deliver prompt claims resolution and dedicated customer support
What people say
Friendly and helpful
Prompt claims resolution
Personalized service
Cost-effective options
Knowledgeable staff
Services
Auto Insurance
Auto insurance protects against financial losses from vehicle accidents, theft, or damage. Our policies meet Iowa's legal requirements while offering customizable coverage options. We help clients understand liability limits, deductibles, and premium calculations to find balanced protection that fits their budget and driving needs.
Home Insurance
Homeowners insurance safeguards property investments against covered perils like fire, storms, and liability claims. We offer policies with dwelling coverage, personal property protection, and liability insurance. Our agents explain coverage types including actual cash value, replacement cost, and extended replacement options to ensure adequate protection.
Business Insurance
Business insurance protects companies from financial risks through property, liability, and workers' compensation coverage. We help businesses create customized risk management plans combining general liability, commercial auto, and industry-specific policies for operations in Northeastern Iowa.
Farm Insurance
Farm insurance covers agricultural operations against crop losses, livestock risks, and equipment damage. Our policies include farm structures, tractor coverage, and liability protection. We tailor solutions for Iowa's farming community, addressing unique risks through crop insurance and livestock protection plans.
Medicare Supplements
Medicare supplement plans help cover out-of-pocket costs for Original Medicare recipients. We explain standardized Medigap plans and pricing structures to help clients choose appropriate coverage. Our agents assist with enrollment during qualifying periods and provide ongoing policy management.
People
Staci Ackerson
Owner, Producer
Staci Ackerson leads our agency with over 35 years of insurance experience. She specializes in finding cost-effective solutions for personal and commercial clients while maintaining active community involvement through local organizations.
Kim Gerber
Customer Service Representative
Kim Gerber provides dedicated support to our policyholders, assisting with claims processing and policy modifications. Her focus on prompt communication ensures clients receive timely assistance with their insurance needs.
Amanda Black
Producer
Amanda Black helps clients evaluate insurance options and select appropriate coverage. She works closely with individuals and businesses to develop comprehensive protection plans tailored to their specific risk management needs.
Questions
What types of insurance do you offer?
We provide auto, home, business, farm, Medicare supplements, life, flood, motorcycle, renters, and RV insurance policies tailored to Northeastern Iowa residents and businesses.
How can I get a personalized insurance quote?
Contact us directly through our website, call 641-228-7436, or visit our Charles City office to discuss your specific needs with an experienced insurance professional.
Are you involved in the local community?
Yes, we actively participate in local organizations including The Elks and Charles City Chamber of Commerce, supporting community development initiatives.
Do you handle insurance claims directly?
We assist clients throughout the claims process, providing guidance and support to ensure timely resolution of claims while maintaining open communication.
Can you help with business-specific insurance needs?
Our commercial insurance specialists create customized risk management plans combining general liability, property coverage, and industry-specific protections for businesses in Northeastern Iowa.
