Your Dream Floor, Crafted with Care
Our Story
At Metro Floors, we pride ourselves on being a small, family-owned business that has been serving the Bay Area for over 40 years. Our journey began with Hayri, who started working in the flooring industry at the age of 19. Meanwhile, Sofia grew up accompanying her father to work on weekends and developed a passion for the design aspect of flooring - the textures, colors, and transformative power of beautiful flooring. Today, Sofia works alongside her father, bringing a fresh perspective to the business.
Our Services
At Metro Floors, we specialize in the sale and installation of quality flooring products. We take pride in our commitment to quality, ensuring that our customers receive the highest level of service and satisfaction. Whether you're a homeowner, designer, architect, contractor, developer, property manager, or realtor, our knowledgeable and friendly team will work with you to develop a customized solution that meets your needs.
Quality and Installation
Our company standard for quality is built on a strict code of requirements for all flooring installations. We believe that quality installation is critical, not just in terms of price, but also in terms of being completed on time and to a high standard. Our installers are highly experienced, knowledgeable, and dedicated to upholding professional standards in workmanship. By working directly with us, we have control over scheduling and can assure quality every step of the way.
Sales and Service
Our sales staff personally oversees each project, ensuring your satisfaction and working with you from start to finish. From consulting with architects and designers to submitting HOA approval documents, our team provides concierge service to each client. We cater to commercial and residential clients, offering a wide range of floor covering options, including hardwood, carpet, waterproof, and more.
Repairs and Hardwood Care
In addition to our sales and installation services, we also offer repair and maintenance services, including hardwood sanding and refinishing. Our team is dedicated to preserving the beauty and integrity of your floors, ensuring they remain a focal point in your home or office for years to come.
Showroom and Virtual Room
Located in downtown San Francisco, our showroom is conveniently located at 1301 Howard Street. We invite you to visit us in person or, if you're unable to do so, to explore our Virtual Room visualizers. With our extensive range of flooring products on display, we're confident that you'll find the perfect solution for your needs.
Our Guarantee
At Metro Floors, we're committed to providing the best flooring service available in the Bay Area. As a state-licensed and insured company, we're confident in our ability to deliver exceptional results. With a range of warranties available, we're committed to providing you with the highest level of satisfaction and trust.
Contact Us
If you have any questions or would like to schedule a visit to our showroom, please don't hesitate to contact us. We're proud to serve the Bay Area and look forward to working with you.
Problems and Dissatisfaction
Becky LePire's review highlights the company's poor quality products and unprofessional behavior towards customers. She experienced various problems with the floor, including peeling and coming up, despite promised quality and durability. The company's response was allegedly unhelpful and accusatory, leading to a negative experience.
Excellent Service and Quality
Several customers, including Stuarts, Jennifer Victor, Christine R., Colby Wood, Don M., and Luis, had very positive experiences with Metro Floor and Remodelers. They praised the company's professionalism, quality of work, and excellent communication throughout the project. Many customers mentioned that the company was responsive to their needs, provided outstanding design suggestions, and stayed on schedule and budget.
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