Business Details
37 Years
experience
Trusted Caregiver Resources in Fresno, CA
Valley Caregiver Resource Center has served seniors and their families in California's Central Valley for over 35 years. Our mission focuses on providing comprehensive support through specialized programs like the Caregiver Resource Program, OASIS Adult Day Program, and Health Insurance Counseling and Advocacy Program. We offer free and unbiased community education, individual counseling, and advocacy services for Medicare beneficiaries and residents of licensed care facilities. Funded partially by grants from local Area Agencies on Aging and private donations, we maintain a Gold-level GuideStar Seal of Transparency.Our team of experienced professionals and dedicated board members work collaboratively to address challenges associated with aging, including dementia care, facility evaluation, and insurance navigation. We prioritize caregiver well-being while promoting community health through educational resources, support groups, and strategic partnerships. With service coverage across eight counties, we remain committed to improving quality of life for vulnerable populations through personalized assistance and community engagement initiatives.
Services
Caregiver Resource Program
HICAP Insurance Counseling
OASIS Adult Day Program
Ombudsman Advocacy Services
Educational Resources
Details
- Year established: 1989
Highlights and features
- 35+ years of senior care expertise in the Central Valley
- Free programs for dementia care and insurance counseling
- Comprehensive advocacy services for care facility residents
- Expert staff trained in elder care navigation
- Community-focused approach with local board leadership
Associations and certifications
- GuideStar Gold-level Participant
Services
Caregiver Resource Program
Our Caregiver Resource Program provides comprehensive assistance for seniors and families navigating aging challenges. We offer personalized guidance for dementia care, facility evaluation, and caregiver support across eight Central Valley counties. With over 35 years of experience, our team helps clients access community resources and develop effective care strategies.
HICAP Insurance Counseling
The Health Insurance Counseling and Advocacy Program (HICAP) delivers free, unbiased insurance guidance for Medicare beneficiaries. Our certified counselors assist with plan selection, claims processing, and coverage understanding. This service helps seniors maximize benefits while minimizing out-of-pocket expenses through one-on-one counseling sessions.
OASIS Adult Day Program
OASIS Adult Day Program offers specialized care for individuals with dementia and memory loss. Our innovative daytime support includes social activities, health monitoring, and caregiver respite. This program provides safe, stimulating environments while giving families essential temporary relief and professional support.
Ombudsman Advocacy Services
Our Long Term Care Ombudsman Program protects residents of licensed care facilities through confidential advocacy. We address concerns about care quality, residents' rights, and facility compliance. This free service investigates complaints, mediates disputes, and works to improve living conditions for seniors in residential care settings.
Educational Resources
We provide extensive educational materials including instructional videos, classes, and support groups for caregivers. Topics cover dementia management, legal planning, and daily care strategies. These resources empower caregivers with practical skills while connecting them to community support networks for ongoing assistance.
People
Dr. Kevin Torosian
President
Dr. Kevin Torosian leads our board with extensive experience in healthcare administration and community service. He has dedicated his career to improving senior care access and quality across California's Central Valley through strategic leadership and policy development.
Meghan Velasquez
Executive Director
Meghan Velasquez directs organizational operations with over 15 years of nonprofit management experience. She oversees program implementation and strategic growth while maintaining direct involvement in community outreach and partnership development.
Millie Thao
Director of Programs
Millie Thao manages program development and service delivery across all initiatives. With a background in gerontology and nonprofit operations, she ensures our programs maintain high standards while adapting to evolving community needs.
Susan Bussean
Ombudsman Program Manager
Susan Bussean leads our resident advocacy efforts with specialized training in long-term care regulations. She has resolved hundreds of resident concerns while working to improve facility standards across the region's care communities.
Jessica Diaz
OASIS Program Manager
Jessica Diaz oversees our adult day care services with expertise in dementia care programming. She develops therapeutic activities and coordinates care plans that enhance quality of life for participants while supporting family caregivers.
Questions
What services does Valley Caregiver Resource Center offer?
We provide caregiver support, dementia care resources, insurance counseling (HICAP), adult day programs (OASIS), and long-term care advocacy through our Ombudsman Program.
Do you serve areas outside Fresno County?
Yes, we serve eight Central Valley counties including Kern, Kings, Madera, Mariposa, Merced, Stanislaus, Tulare, and Tuolumne through our various programs.
Are your services free?
Most programs including HICAP counseling, Ombudsman advocacy, and caregiver education are free. Some specialized services may have associated fees that we'll discuss upfront.
How can I support your mission?
Support our work through donations, volunteering, or participating in our programs. Visit our website to explore giving options or contact our Fresno office for volunteer opportunities.
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