Customer Satisfaction is Our Main Priority
At Heron Springs, we understand that finding the perfect place to call home is not just about finding a roof over your head - it's about finding a community that fits your lifestyle, meets your needs, and provides you with the amenities and services you deserve.
Our Mission
Our mission is to create a community that is more than just a collection of buildings - it's a place where our residents can thrive, connect, and grow. We're committed to providing our residents with a unique and exceptional living experience that exceeds their expectations. Whether you're a young professional, a growing family, or an empty nester, we believe that everyone deserves to feel at home in our community.
Our Services
At Heron Springs, we're proud to offer a range of services and amenities that cater to our residents' needs. From our luxurious fitness center and resort-style pool to our on-site chef's kitchen and co-working space, we strive to create an environment that is engaging, convenient, and enjoyable. Whether you're looking to relax, recharge, or connect with others, we've got you covered.
Community Amenities
At Heron Springs, we believe that community is key. That's why we've designed our community to be a place where people can come together, build relationships, and create lasting memories. From our community garden to our fitness classes, we offer a range of activities and events that cater to all ages and interests.
Resident Services
At Heron Springs, we understand that our residents are our most valuable asset. That's why we're committed to providing them with exceptional service and support. From our on-site management team to our maintenance and maintenance team, we're here to ensure that our residents' needs are met and their concerns are addressed.
Amenities and Features
At Heron Springs, we're proud to offer a range of amenities and features that cater to our residents' needs. From our modernized clubhouse with expanded coffee and tea bar to our resort-style outdoor heated pool with poolside summer kitchen, we strive to create an environment that is comfortable, convenient, and enjoyable. Whether you're looking to relax, recharge, or connect with others, we've got you covered.
Directions
At Heron Springs, we're conveniently located in Stow, Ohio, just minutes from the region's best places to eat, shop, and play. Whether you're looking for adventure, relaxation, or just a quick getaway, we're the perfect place to call home.
Contact Us
To learn more about Heron Springs, including our floor plans, features, and amenities, please don't hesitate to contact us. We're here to answer your questions, address your concerns, and help you find the perfect home.
Community Concerns
Residents have expressed concerns about the community's upkeep, including trash in the lake, poor landscaping, and dead trees. They believe that the management should allocate more resources to maintain the outdoor living spaces, especially considering the high rent prices.
Noise Issues
Several reviewers have complained about the thin walls between floors, which allows for excessive noise from upstairs neighbors, including every step, toilet flush, and shower. This has disrupted their daily lives and affected their ability to sleep.
Racial Discrimination Allegations
Some reviewers have accused the management, specifically Paul M, of being racist and discriminatory towards people of color. They claim that they were not treated fairly during the application process and were ignored or dismissed when they raised concerns.
Positive Experiences
Some reviewers have had positive experiences with the community, praising the friendly and helpful maintenance staff, great appliances, and beautiful surroundings. They have recommended Heron Springs to others, citing its safety, security, and premium amenities.
Staff Response
The management has been responsive to some concerns, clearing up miscommunications and addressing issues promptly. However, they have been accused of ignoring or dismissing other concerns, particularly those related to racial discrimination.
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