Business Details
20 Years
experience
Your Trusted Auto Repair Partner in Ontario, CA
Since 2006, Auto Focus has prioritized customer satisfaction and vehicle care in the Inland Empire. Specializing in collision repair, we alleviate the stress of post-accident challenges by managing insurance complexities and delivering meticulous restoration. Our team combines over 30 years of expertise with a commitment to returning vehicles to pre-accident condition, backed by a 5-year written warranty.We emphasize transparency, personalized service, and convenience through rental coordination and complimentary pick-up/drop-off. Recognized for quality by clients like Isabella C and Randy J, we welcome referrals and strive to exceed expectations through every repair.
Services
Collision Repair
Towing
Rental Coordination
Claim Handling
Pick-up/Drop-off
Details
- Year established: 2006
Highlights and features
- We have over 30 years of combined experience in collision repair.
- Our team works directly with insurance companies to simplify claims.
- All repairs come with a 5-year written warranty.
- We offer complimentary pick-up/drop-off and rental coordination.
- California law guarantees your right to choose our shop.
What people say
As good as new
Excellent job
Second to none
Fantastic job
Highly recommend
Services
Collision Repair
Our collision repair specialists restore vehicles to pre-accident condition using precision techniques. We handle all damage types from minor dents to full structural repairs. Every job includes a complimentary post-repair inspection to ensure safety and quality standards.
Insurance Claim Handling
We streamline insurance claims by directly negotiating with providers and managing documentation. Our team ensures accurate damage assessments and secures necessary approvals. Customers receive regular updates throughout the claims process.
Rental Coordination
We arrange temporary vehicle replacements during repairs through partnerships with major rental agencies. This service includes paperwork assistance and coordination with insurance coverage. Vehicles are delivered directly to our facility.
Towing Services
We provide towing for accident-damaged vehicles to our secure facility. The service includes safe transport of non-drivable vehicles and documentation of existing damage before transport.
Pick-up/Drop-off
Complimentary transportation is available for customers during business hours. Our staff coordinates timely pickups and returns to local addresses within our service area. Reservations recommended for weekend appointments.
Questions
What happens during the initial estimate process?
Bring your vehicle for a visual damage assessment. Insurance claims receive supplemental damage evaluations during disassembly. We handle all communication with providers.
How long do typical repairs take?
Drivable vehicles take 3-5 days, non-drivable require 7-12 days. Delays may occur due to parts availability or additional damage discovery.
Is there a warranty on repairs?
Yes, all workmanship and paint services include a 5-year written warranty covering any defects in our repair work.
Can I choose where to take my car for repairs?
California law gives you the right to select any repair shop. Insurance companies cannot legally require you to use specific providers.
Do you use original manufacturer parts?
We use OEM parts when available. If insurance provides aftermarket parts, you may pay the difference to upgrade to OEM components.
Is transportation assistance available?
Yes, we offer complimentary pick-up and drop-off service within our service area during business hours.
