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39 Years
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Emergency
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Emergency Restoration Services in Fletcher, NC
First Restoration Services has been a trusted name in disaster restoration since 1987, serving Western North Carolina and Upstate South Carolina. As a family-owned business, we specialize in water damage restoration, fire damage recovery, mold removal, and comprehensive construction services. Our team of IICRC-certified technicians operates 24/7, utilizing advanced equipment to address emergencies with speed and precision. With over 30 years of experience and a perfect 5-star rating, we prioritize trust, integrity, and quality in every project. Our licensed general contractors work seamlessly with insurance providers to ensure hassle-free claims processing.

From residential homes to commercial properties, we deliver turnkey solutions tailored to each client's unique needs. Our commitment to excellence extends to specialized services like TOMI SteraMist disinfection and crime scene cleanup. Backed by affiliations with industry leaders like the Restoration Industry Association, we maintain rigorous standards for safety and effectiveness. Our 10,400 sq. ft. facility and fleet of vehicles enable rapid response to any emergency. Whether handling flood damage or complete property reconstruction, our focus remains on restoring lives and properties to pre-loss conditions with minimal disruption.
Services
Water Damage Restoration Fire Damage Restoration Mold Removal Construction Services Emergency Board-Up Sewage Cleanup Commercial Restoration Residential Reconstruction TOMI SteraMist Disinfection Crime Scene Cleanup
Details
  • Year established: 1987
Highlights and features
  • 30+ years of disaster restoration expertise since 1987
  • 24/7 emergency response with rapid on-site arrival
  • Licensed general contractors with insurance expertise
  • IICRC-certified technicians using industry-leading equipment
  • Perfect 5-star Google rating from 106+ verified reviews
Associations and certifications
  • IICRC
  • ANSI
What people say
Great communicator Kept us informed Thorough and timely Team worked well Clean site
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Services
Water Damage Restoration
Our certified technicians respond within hours to mitigate water damage from floods, burst pipes, or sewage backups. Using truck-mounted extraction units and thermal imaging, we remove standing water and hidden moisture. Advanced drying systems prevent secondary damage while our team documents the process for insurance claims. We handle residential and commercial properties of all sizes.
Fire Damage Restoration
We provide complete fire damage restoration including board-up, smoke odor removal, and structural repairs. Our HEPA filtration systems eliminate soot particles while specialized cleaning restores contents. Thermal fogging deodorizes affected areas. We coordinate with insurance adjusters to ensure full coverage for rebuilding efforts.
Mold Removal
Our IICRC-certified specialists follow strict containment protocols to remove mold safely. Air quality testing identifies contamination levels. We use HEPA vacuums and antimicrobial solutions to eliminate spores. Damaged materials get replaced while our reconstruction team restores affected areas to meet ANSI/IICRC S520 standards.
Construction Services
As licensed general contractors, we handle complete property reconstruction after disasters. Our team manages kitchen and bathroom remodels, structural repairs, and commercial renovations. We coordinate timelines to minimize business disruption while maintaining quality craftsmanship throughout the rebuilding process.
Emergency Board-Up
Our 24/7 team secures damaged properties with temporary roofing, window boarding, and door reinforcement. This prevents further weather damage and protects against theft. We document all boarding measures for insurance claims while preparing for permanent repairs.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, fire damage recovery, mold remediation, and emergency board-up services across Western North Carolina and Upstate South Carolina.
How quickly can you respond to emergencies?
Our team typically arrives within 2-4 hours of initial contact, with full mitigation equipment ready to begin work immediately upon arrival.
Do you work with insurance companies?
Yes, we coordinate directly with insurance adjusters to document damage and ensure proper compensation for all covered restoration work.
What areas do you service?
We serve Asheville, Hendersonville, Brevard, and surrounding areas in Western North Carolina, plus Greenville and Spartanburg in Upstate South Carolina.
Are your technicians certified?
All restoration technicians hold IICRC certifications in water damage, fire restoration, and mold remediation following ANSI standards.
Can you handle commercial restoration projects?
Yes, we specialize in commercial restoration for businesses, healthcare facilities, government buildings, and multi-family housing complexes.
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