Business Details
27 Years
experience
Your Trusted IT Partner for Computer Repair & Technology Solutions
Founded in 1999, John's Computer Service was established to bridge the gap between technology and user understanding. Our mission centers on delivering accessible, cost-effective IT solutions for both residential and commercial clients. With over two decades of combined experience, our team specializes in computer repair, virus removal, networking, and system sales, prioritizing clear communication and personalized service. We offer on-site and in-office diagnostics for all major brands, including Dell, HP, Apple, and Linux-based systems.Our Dell Authorized Sales partnership ensures tailored quoting for new systems, while refurbished equipment options cater to budget-conscious customers. Remote monitoring services provide proactive maintenance, and customizable business contracts offer guaranteed response times for mission-critical operations. By focusing on transparency and customer education, we ensure clients understand their technology and repair options, whether they prefer detailed explanations or straightforward fixes.
Services
Computer Repair
Virus Removal
Networking Services
Remote Monitoring
Dell Sales
Refurbished Systems
Business Contracts
Mac Repair
Linux Support
Wireless Network Setup
Details
- Year established: 1999
Highlights and features
- We offer over 20 years of experience in IT solutions
- Our team delivers personalized, easy-to-understand technical explanations
- We provide on-site and in-office repair services for convenience
- We are Dell Authorized Sales and Service partners
- We offer free quotes on new and used computer systems
Associations and certifications
- Dell Authorized Sales and Service
Services
Computer Repair
We repair all PC brands including Dell, HP, and Compaq, as well as Apple and Linux systems. Our technicians handle hardware diagnostics, software troubleshooting, and data recovery for home and business users. On-site and in-office service options ensure minimal disruption to your workflow.
Networking Services
Our team installs and maintains wired and wireless networks for homes and offices. We configure routers, access points, and security protocols while supporting major ISPs. Services include printer/file sharing setup and enterprise-level server environments for businesses requiring robust connectivity solutions.
Dell Sales
As Dell Authorized Resellers, we provide customized new system quotes based on individual needs. Our consultation process ensures optimal hardware/software configurations for specific use cases. We support both standard and specialized Dell product requirements with expert guidance.
Remote Monitoring
This proactive service tracks system updates and security patches remotely. We notify clients of potential issues and offer scheduled or immediate remote repairs. Designed for preventative maintenance, it reduces downtime through regular system health checks and software optimization.
Business Contracts
Customizable monthly plans include security monitoring, system backups, and guaranteed response times. We assess business needs to create tailored IT strategies that improve operational efficiency. Contracts provide predictable IT expenses and priority service for mission-critical technology infrastructure.
People
John
Owner
With 19+ years in IT and a Business Administration degree, John founded the company to simplify technology for users. He oversees operations and ensures service quality standards are maintained.
Shirley
Office Manager
Since 2005, Shirley has managed customer relations, accounting, and staff coordination. Her organizational expertise ensures smooth day-to-day operations and client communication.
Michelle
Office Administrator
Celebrating one year with the company, Michelle combines customer service expertise with technical proficiency to support client needs efficiently and effectively.
Chris
Technician
Net+ certified technician with one year of experience. Chris specializes in back-office repairs and customer-focused solutions to maintain system performance.
Sean
Technician
10-year veteran in computer repair with vocational training. Sean provides specialized support for complex hardware/software issues on an as-needed basis.
Questions
What computer brands do you repair?
We repair all major brands including Dell, HP, Compaq, Apple, and Linux-based systems for both home and business users.
Are you an authorized Dell reseller?
Yes, we are Dell Authorized Sales and Service partners providing genuine Dell products with manufacturer-backed warranties.
Do you offer remote technical support?
Yes, we provide remote monitoring services for system maintenance and can perform many repairs remotely when possible.
What networking services do you provide?
We install and maintain wired/wireless networks, configure routers/access points, and support business server environments for secure connectivity.
Do you service business clients?
Yes, we offer customized IT contracts with guaranteed response times and monthly system maintenance for business clients.