Business Details
50+ Years
experience
Your Trusted Financial Partner in Portland, OR
Pacific NW Federal Credit Union has been dedicated to serving its members since 1942, operating as a not-for-profit financial institution committed to prioritizing people over profits. Our mission is to be Your Financial Partner for Life, offering a comprehensive range of financial products and services, including checking and savings accounts, auto loans, mortgages, credit cards, and investment solutions. With a strong emphasis on community engagement, we provide personalized service while leveraging advanced digital banking tools for nationwide accessibility. Our members benefit from competitive rates, lower fees, and exclusive programs like our Home Rewards initiative, which offers cash awards and free appraisals.Insured by the NCUA, we combine local support with global reach, ensuring financial health and independence for over 22,000 members across Oregon and Washington. Our highly-rated mobile app, recognized for its user-friendly design and security features, enables seamless financial management. Through scholarships, community partnerships, and eco-conscious initiatives, we strive to make a lasting impact beyond traditional banking. With decades of experience and a commitment to transparency, we deliver tailored financial solutions that meet the evolving needs of our members.
Services
Auto Loans
Mortgage Loans
Credit Cards
Investment Services
Home Equity Loans
Personal Loans
Business Accounts
Digital Wallet Integration
Insurance Programs
Financial Education
Details
- Year established: 1942
Highlights and features
- We offer NCUA-insured accounts for secure financial management.
- Our mobile app is rated 4.8/5 for user-friendly digital banking.
- We provide lower fees and better rates compared to traditional banks.
- We prioritize community investment through scholarships and local partnerships.
- Our eco-conscious initiatives support sustainable financial choices.
Associations and certifications
- NCUA
What people say
Personalized service
Competitive rates
Responsive support
Intuitive mobile app
Fee transparency
Services
Auto Loans
Our auto loans provide competitive rates and flexible terms for purchasing new or used vehicles. Members benefit from expedited approval processes and personalized guidance. We offer specialized programs for first-time buyers and those with unique credit situations.
Mortgage Loans
We offer comprehensive mortgage solutions including conventional, FHA, and VA loans. Our Home Rewards Program provides cash awards and free appraisals. Dedicated loan officers assist with pre-approvals, refinancing, and first-time homebuyer education.
Investment Services
Through Pacific NW Investment Services, we provide retirement planning, portfolio management, and financial strategy consultations. Our CFP-certified advisor creates customized plans aligned with short- and long-term goals using LPL Financial resources.
Digital Banking
Our mobile app enables instant check deposits, bill payments, and real-time account monitoring. Features include Zelle transfers, Card Center security controls, and FICO score tracking. The platform supports budgeting tools and 24/7 customer support via chat.
Insurance Programs
We offer TruStage auto, home, and life insurance with exclusive member discounts. Coverage includes accidental death benefits, cancer/heart attack protection, and guaranteed acceptance policies. Partnerships provide 24/7 roadside assistance and simplified claims processing.
People
Thomas Griffith
President/CEO
Thomas Griffith leads PNWFCU with over 30 years of financial leadership experience. He focuses on strategic growth and community impact while maintaining operational excellence. His vision drives innovation in digital banking and member services.
Diane Calvin
SVP/Chief Lending Officer
Diane Calvin oversees lending operations with expertise in credit risk management and loan portfolio growth. She ensures accessible financing solutions for personal and business needs while maintaining prudent lending standards.
Jessica Nielsen
SVP/Chief Operations Officer
Jessica Nielsen manages daily operations and technology implementation. She specializes in enhancing member experiences through digital transformation and process optimization while ensuring regulatory compliance across all services.
Ron Barnette
Financial Advisor
Ron Barnette provides investment advisory services as a CFP and CRPC-certified professional. He develops customized financial plans focusing on retirement strategies, tax-efficient investments, and long-term wealth preservation for PNWFCU members.
Shara Wokal
Board Chair
Shara Wokal leads the board of directors with commitment to cooperative principles. She represents member interests in strategic decision-making while maintaining PNWFCU's not-for-profit mission and community development initiatives.
Questions
How do I apply for a loan with PNWFCU?
Apply online through our mobile app or website, or schedule an in-person appointment at any branch location for personalized assistance.
What insurance options are available to members?
We offer TruStage auto, home, and life insurance programs with exclusive member discounts and guaranteed acceptance policies.
Can I access my accounts outside business hours?
Yes, our digital banking platform provides 24/7 access to account management, transfers, and customer support.
What are the benefits of credit union membership?
Members receive lower fees, better rates, personalized service, and community-driven financial programs compared to traditional banks.
How does PNWFCU support local communities?
We invest in local initiatives through scholarships, financial education programs, and partnerships with regional organizations.
What security features protect my accounts?
Our Card Center allows real-time transaction controls, instant card locking, and customizable spending alerts for enhanced security.
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