GP Sports stands as a beacon for motorsports enthusiasts in Northern California. Founded on a passion for power and performance, our journey has been fueled by a desire to empower riders and adventurers to conquer every terrain. We are more than just a dealership; we are a community of riders, united by our love for the thrill and freedom that comes with exploring the open road, water, and trails.
Our Mission
Our mission is to provide an unparalleled experience for every customer. We achieve this through:
- Exceptional Sales: Access to the latest models from renowned manufacturers like Yamaha, Honda, Suzuki, and Kawasaki, alongside a curated selection of pre-owned motorcycles, ATVs, UTVs, scooters, and watercraft.
- Unparalleled Service: A team of factory-certified technicians equipped with the latest tools and technology to ensure your vehicles are meticulously maintained and repaired.
- Competitive Parts & Accessories: A vast inventory of genuine parts and accessories to personalize your ride and maximize its performance.
Our Values
At GP Sports, we are driven by:
- Integrity: We uphold honesty and transparency in every interaction.
- Knowledge: Our team stays at the forefront of industry advancements to provide informed guidance and recommendations.
- Customer Focus: We prioritize your needs and satisfaction with personalized service and attention.
Our Journey
GP Sports has evolved from a humble dealership to one of the leading powers in the Northern California motorsports scene. We proudly serve a diverse clientele, assisting riders of all ages and experience levels to achieve their dreams. Our commitment to transparency, exceptional service, and competitive pricing has solidified our reputation as a trusted partner in the community.
Our Promise
We are committed to exceeding your expectations and ensuring a seamless and enjoyable experience at GP Sports. From assisting you in finding the perfect vehicle to your needs to ensuring your complete satisfaction with our services, our dedicated team is here to guide you every step of the way.
Service and Quality Issues
Several customers have reported issues with the service department, including mistakes, overcharging, and a lack of attention to detail. Colby Waterland's review highlights a specific issue where the service department left a loose hose clamp on his Yamaha MTT09, causing additional work to be done to repair it. Stefan Hall also experienced issues with the sales department, where the salesperson sold him a Honda Rancher rather than the Honda Foreman SRA 4x4 he desired. Matthew Root's review criticizes the service department for quoted labor rates and inflexible billing.
Customer Service
In addition to issues with the service department, customers have also reported poor customer service. Andrea Ruth's review states that the bike price on the website and in-store is different, while Abel Luna's review highlights a poor experience with customer service, citing a 20% restocking fee and long wait times for a top case.
Positive Experiences
Despite the issues, some customers have reported positive experiences with GP Sports. Chris Rodgers and Jason Phillips both gave the dealership high ratings, praising the sales and service staff for being helpful and knowledgeable. Jessica Rose's review thanks the dealership for assisting her in a bind, finding a dirt bike carrier and assembling it for her.
Negative Experiences
On the other hand, several customers have reported negative experiences, including Colby Waterland's issues with the service department, Stefan Hall's experience with the sales department, Andrea Ruth's discrepancy in prices, Abel Luna's poor customer service, and Jp's negative experience with the salesperson.
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