Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Liverpool, NY
Established in 1940, Charles Heating and Air has served Central New York as a family-owned business specializing in heating, air conditioning, plumbing, electrical, and remodeling services. Our commitment to honesty and quality service remains unchanged after more than 60 years in operation. We provide residential and commercial solutions across a 25-mile radius of Liverpool, NY, including Syracuse and surrounding areas. Our team of highly trained professionals offers 24/7 emergency services, warrantied work, and free estimates to ensure customer satisfaction. We maintain a team-focused culture, conducting daily meetings to address customer needs and operational challenges.Our 92% closing rate reflects our dedication to superior service and reliability. We protect customer properties with drop cloths and floor savers during service calls and guarantee 100% satisfaction on all installations and repairs. Our employees wear company-identified uniforms and operate branded vehicles to maintain professional visibility. We pride ourselves on transparent pricing using standardized guides and clear communication throughout every service interaction. Our long-standing reputation as a trusted local HVAC company is built on decades of consistent, high-quality service delivery.
Services
HVAC Repair
Plumbing Services
Electrical Repairs
Bathroom Remodeling
Kitchen Remodeling
Details
- Year established: 1940
Highlights and features
- Family-owned since 1940 with 60+ years of local service expertise
- 24/7 emergency response for heating, cooling, and plumbing issues
- 100% satisfaction guarantee on all installations and repairs
- Certified technicians with standardized pricing and transparent communication
- Free in-home estimates and flexible financing options available
What people say
Excellent service
Professional and courteous
Prompt response
Knowledgeable technicians
Satisfaction guarantee
Services
HVAC Repair
Professional heating and air conditioning repair services for residential and commercial properties. Our certified technicians provide 24/7 emergency response and warrantied work. We service all makes and models including Carrier products with free estimates and financing options available.
Plumbing Services
Comprehensive plumbing solutions including leak repairs, drain cleaning, and water heater replacements. Our licensed plumbers offer 24/7 emergency services and satisfaction guarantees. We install AO Smith and Bradford White water heating systems with transparent pricing.
Electrical Repairs
Residential and commercial electrical services including panel upgrades, lighting installations, and circuit repairs. Our licensed electricians provide code compliance inspections and emergency services. We offer transparent pricing and financing options for major electrical projects.
Bathroom Remodeling
Full bathroom remodeling services with custom design options and accessibility upgrades. Our team handles plumbing, electrical, and fixture installations. We provide project timelines and direct communication from design to completion for residential and commercial properties.
Kitchen Remodeling
Custom kitchen remodeling with design consultation and professional installation. We handle complete overhauls or partial updates including appliances, fixtures, and cabinetry. Our team provides itemized estimates and guarantees timely project completion for residential clients.
People
Michael P. Charles Jr.
Owner
Third-generation leader with decades of HVAC industry experience. Oversees company operations and maintains the family commitment to quality service established in 1940. Focuses on customer satisfaction and team development.
Michael P. Charles III
Sales Manager
Manages sales operations with emphasis on customer education and transparent pricing. Implements modern sales practices while maintaining traditional family business values. Coordinates free estimate process.
Zach Charles
Service Manager
Coordinates daily service operations and technician scheduling. Ensures timely response to emergency calls and maintains quality control standards. Trained in HVAC, plumbing, and electrical service protocols.
David Picarel
Plumbing & Electrical Manager
Supervises plumbing and electrical departments with focus on technical excellence and code compliance. Manages complex repair projects and ensures proper licensing for all plumbing and electrical work performed.
Questions
What services do you offer?
We provide HVAC repair/installation, plumbing services, electrical repairs, and bathroom/kitchen remodeling for residential and commercial clients in Central New York.
Are you available for emergencies?
Yes, we offer 24/7 emergency services for heating, cooling, plumbing, and electrical issues with immediate response from trained technicians.
Do you provide free estimates?
Yes, we offer free in-home estimates for all installation and major repair services with transparent pricing and no hidden fees.
What financing options exist?
We provide flexible financing options for major HVAC, plumbing, and remodeling projects to help customers manage repair and replacement costs.
How long have you been in business?
Family-owned since 1940, we've provided HVAC, plumbing, and electrical services in Central New York for over 60 years with a 92% customer retention rate.
What service areas do you cover?
We serve Liverpool, Syracuse, and surrounding areas within a 25-mile radius of our home office in Central New York.
