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Protecting You from Life's Unexpected Events

Richfield State Insurance has been serving the Twin Cities and surrounding communities since 1947. We are proud to be an independent agency, providing quality insurance products to cover your automobiles, homes, boats, recreational vehicles, businesses, and life insurance. We operate with high integrity, discipline, loyalty, and honesty, driven by the satisfaction of our policyholders and striving for the highest quality of customer service.

Our History

Richfield State Insurance has been a staple in the community for over 70 years, growing and adapting to the ever-changing needs of the community and our valued clients. Our team of licensed professionals has a combined insurance experience of over 130 years, providing exceptional knowledge and service to our customers.

Our Services

At Richfield State Insurance, we offer a wide range of insurance products and services to cater to your specific needs. Our personal insurance products include auto, home, condo, renters, dwelling fire, landlord package, recreational lines, personal umbrella, pet insurance, and scheduled personal property insurance. We also offer commercial insurance products, including bonds, builders' risk, business auto, business owners' policy, commercial general liability, commercial package policy, commercial property, commercial umbrella, contractors' liability, errors and omissions, landlords' package insurance, liquor liability, and workers' compensation insurance. Additionally, we provide financial products such as annuities, disability insurance, health insurance, life insurance, and long-term care insurance.

Our Commitment

At Richfield State Insurance, we are committed to providing the highest level of customer service, ensuring that our customers are treated with dignity and respect. We understand the importance of building long-term relationships, and we strive to provide personalized attention to each of our customers. Our goal is to provide peace of mind, knowing that you and your loved ones are protected from life's unexpected events.

Our Team

Our team of licensed professionals is dedicated to providing exceptional service and expertise to our customers. With over 130 years of combined insurance experience, our team is well-equipped to handle all your insurance needs. We take pride in our work, and we are committed to building long-term relationships with our customers.

Reviews
Positive: Richfield State's customer service and ability to provide insurance coverage to individuals with difficulties.
Negative: Errors in billing practices leading to inconvenience and financial loss.

Insurance Experiences with Richfield State

Satisfaction with Customer Service

Many reviewers praised Richfield State's customer service, citing helpfulness, promptness, and kindness. Megan Kirk, a long-time customer, appreciated the company's regular check-ins to ensure she had the right coverage. Kids' Hair Woodbury raved about the "best customer service EVER" and praised agent Chad Bjugan and his staff for their efficient and caring service. Brittney Yohannes also had a positive experience with Terry Sweeney, who patiently explained the details of her commercial general liability coverage.

Resolving Insurance Issues

Michael Brouillette, who had trouble finding insurance due to his driving record, was grateful that Richfield State was able to provide coverage, despite the high price. Similarly, Bobo Boy, who traded binary options with MR GARRETT EDWIN, was able to pay off debts and cover daily expenses.

Disappointment with Billing

However, not all experiences were positive. Azriel Materia, a customer of over 10 years, was critical of the company's billing practices, citing errors that led to multiple charges on his girlfriend's policy. This issue prompted them to seek alternative insurance providers.

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