Arranging flowers, creating memories
Nela Florist is a local florist based in East Cleveland, OH, dedicated to providing fresh and stunning flower arrangements for all occasions. We take pride in crafting exquisite arrangements with meticulous attention to detail and your unique vision in mind.
Our Passion for Floral Design
Our team of experienced designers are passionate about the power of flowers to express emotions and add beauty to every moment. We believe that flowers have the ability to uplift spirits, celebrate special achievements, and commemorate life's significant milestones.
Our Services
We offer a comprehensive range of services to meet all your floral needs:
- Custom arrangements: We work closely with you to create personalized arrangements that perfectly reflect your style, budget, and occasion.
- Event planning: From weddings and corporate functions to birthday parties and funerals, we can handle all the floral details for your event.
- Gift deliveries: Send thoughtful and beautiful flower arrangements to loved ones with our convenient delivery service.
- Plant sales: We offer a diverse selection of healthy and vibrant plants to brighten up your home or office.
Our Commitment to Quality & Customer Satisfaction
At Nela Florist, we are committed to providing exceptional customer service and delivering the highest quality flowers and arrangements. We source our flowers from reputable suppliers and use only the freshest blooms to create stunning arrangements.
We value your satisfaction and go the extra mile to ensure your experience with Nela Florist is truly memorable.
More than just flowers, we create memories.Poor Customer Experience and Unprofessional Owner
The reviewer, David B., shared a dreadful experience with the owner, Stan, while placing an order for a funeral arrangement. The issues started when the company could not fulfill the order as advertised on their website. Despite offering an alternative arrangement of equal value, the owner became uncooperative and unprofessional.
Lack of Customer Service and Unreasonable Threats
When David requested a small discount, given the compromise on the arrangement, the owner, Stan, threatened to cancel the order entirely, citing his authority as the owner. This behavior is unacceptable and left a negative impression on the customer.
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