Business Details
33 Years
experience
Emergency
services
24/7 Water & Fire Damage Restoration Experts
First Response Restoration has been serving Long Island for nearly three decades as a trusted leader in comprehensive restoration services. Our team of IICRC-certified technicians specializes in water damage restoration, mold remediation, fire damage recovery, and trauma scene cleanup, operating 24/7 to address emergencies with urgency and precision. We prioritize rapid response times, utilizing state-of-the-art equipment and industry-approved techniques to mitigate damage and restore properties to pre-loss conditions. Our commitment to excellence extends to direct insurance billing, transparent communication, and employing proven methodologies that prevent recurring issues.With expertise in handling both residential and commercial projects of all scales, we combine technical proficiency with compassionate service to support clients during challenging times. Our reconstruction capabilities ensure complete restoration even when building materials cannot be salvaged, reflecting our dedication to delivering reliable, long-term solutions.
Services
Water Damage Restoration
Mold Remediation
Fire Restoration
Trauma Scene Cleanup
Board Up Service
Basement Extraction
Odor Deodorizing
Disaster Cleanup
Details
- Year established: 1993
Highlights and features
- 24/7 emergency response with immediate technician dispatch
- IICRC-certified professionals trained in advanced restoration techniques
- Direct insurance billing simplifies client financial responsibility
- State-of-the-art equipment for water extraction and structural drying
- Accurate damage assessments with daily progress monitoring
Associations and certifications
- IICRC
What people say
Best guys for water removal
Great experience
Professional and friendly
Very nice and professional
Services
Water Damage Restoration
Our certified technicians respond within hours to mitigate water damage from floods, burst pipes, or storms. Using truck-mounted extraction units and thermal imaging cameras, we remove standing water and dry structures with industrial air movers. We document moisture levels daily to ensure complete restoration and prevent mold growth.
Mold Remediation
We identify and eliminate mold infestations using containment barriers and HEPA-filtered air scrubbers. Our process includes structural drying, antimicrobial treatments, and reconstruction of damaged materials. Free mold inspections help determine contamination sources while preserving indoor air quality.
Fire Restoration
Post-fire services include soot removal, smoke odor elimination, and structural repairs. We use ozone generators and thermal fogging to neutralize odors while restoring damaged contents. Our team coordinates with insurance adjusters to streamline the recovery process for residential and commercial properties.
Basement Extraction
Specialized pumps remove Category 3 water from storm damage or sewer backups. We dry foundation walls with subfloor injectidry systems and monitor psychrometric readings to ensure complete moisture removal. Reconstruction includes replacing damaged insulation and drywall.
Trauma Scene Cleanup
Trained technicians handle sensitive situations with compassion and discretion. We follow OSHA guidelines to remove biological materials, decontaminate surfaces with EPA-registered disinfectants, and restore spaces to habitable conditions while maintaining privacy for affected families.
Questions
What immediate steps should I take after water damage?
Turn off electricity, stop water sources if possible, move valuables, and contact our 24/7 team immediately. Avoid using fans with contaminated water and document damage for insurance claims.
Do you work directly with insurance companies?
Yes, we handle direct billing with most insurers, helping clients navigate claims processes while managing deductibles up to $500 through our coverage program.
How quickly can you respond to emergencies?
Our average response time is under 60 minutes for Long Island locations, with technicians available 24/7 for immediate damage mitigation.
What mold remediation certifications do your technicians hold?
All technicians maintain active IICRC certifications in Applied Microbial Remediation, ensuring compliance with industry standards for safe and effective mold removal.
Can you restore damaged personal belongings?
We inventory, clean, and restore contents using specialized techniques for documents, electronics, and furniture while coordinating with insurance adjusters for replacement when necessary.
