Imagine the possibilities
Imagine Travel is a full-service travel agency located in Greensboro, NC, with over 65 years of combined travel experience. Our dedicated team of travel advisors provides clients with exceptional customer service and unique travel experiences. Whether you're traveling for business, a weekend getaway, or embarking on a trip of a lifetime, we're here to help you imagine the possibilities.
Our Story
Imagine Travel was born out of a passion for travel, hospitality, and the beauty of Southern Africa. Our founders, Shane Lawrence, Claudia Murphy, and Beth Hanlin, each brought their unique experiences and expertise to create a travel agency that curates unforgettable journeys. With a combined 65 years of experience, we've crafted a team that's dedicated to providing exceptional customer service and unparalleled travel experiences.
Our Services
At Imagine Travel, we offer a wide range of travel services designed to cater to your specific needs. From bespoke vacation packages to corporate travel solutions, we've got you covered. Our services include:
- Luxury vacations to exotic destinations around the world
- Corporate travel solutions for businesses of all sizes
- Honeymoon and wedding packages tailored to your dreams
- Group travel and meeting planning for any occasion
- Unparalleled customer service from our experienced travel advisors
Why Choose Imagine Travel?
At Imagine Travel, we pride ourselves on our exceptional customer service, unparalleled knowledge, and unbeatable prices. As a preferred Sandals agency, we're proud to offer exclusive deals and promotions to our clients. Our team of experts has traveled extensively, ensuring that we can curate personalized journeys that exceed your expectations.
Meet Our Team
Our team of experts is dedicated to providing exceptional customer service and unparalleled travel experiences. Meet our founders and learn more about their extensive travel experience:
- Shane Lawrence: With over 20 years of experience, Shane specializes in destination weddings, honeymoons, and personalized family travel to Walt Disney World.
- Claudia Murphy: With a background in airline sales and customer service, Claudia crafts effortless journeys that exceed her clients' expectations.
- Beth Hanlin: As a corporate travel expert, Beth specializes in group and meeting travel, ranging from mission trips to NASCAR teams.
Travel Agents and Tour Operators: Exceptional Service and Planning
Positive Experiences
The majority of reviewers had an exceptional experience with Shane and Imagine Travel, praising their attention to detail, flexibility, and ability to exceed expectations. Many reviewers appreciated the personalized service, helpful staff, and seamless planning that made their trips stress-free and enjoyable.
Destination and Activities
Reviewers traveled to various destinations, including Italy, Scotland, Ireland, Mexico, Dominican Republic, and Antarctica, and participated in activities like snorkeling, zodiac boat trips, and exploring historical sites. They appreciated the recommendations and arrangements made by Shane and Imagine Travel, which made their trips memorable and enjoyable.
Accommodations and Transportation
Reviewers praised the accommodations, transportation, and private drivers arranged by Shane and Imagine Travel, which were often described as "top-notch" and "flawless." They appreciated the attention to detail and the ability to customize their trips according to their preferences.
Customer Service
The customer service provided by Shane and Imagine Travel was consistently praised for being friendly, patient, and empathetic. Reviewers appreciated the agents' willingness to work with them to resolve any issues and make adjustments to their trips as needed.
One Negative Review
There was one negative review that mentioned poor customer service and rudeness from a representative, who hung up on the caller twice before finally assisting them.
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