Excellence in Dental Care, One Smile at a Time!
At CCEC, PA, we believe that all children deserve expert care and attention. Our team of highly skilled professionals, led by Dr. M. Grace Patel, is dedicated to providing compassionate and personalized care to each and every patient who walks through our doors. With over 13 years of education and surgical training, Dr. Patel has spent her entire career honing her craft to become one of the most skilled pediatric ophthalmologists in the country.
As a patient-centered practice, we understand the importance of creating a warm and welcoming environment for both children and parents. Our modern and conveniently located office is designed to make your visit as pleasant and informative as it is professional. Our team is committed to ensuring that your experience with us is as smooth and stress-free as possible.
Our Services
As a pediatric ophthalmologist, Dr. Patel offers a wide range of services to address a variety of childhood eye disorders and conditions. From strabismus and amblyopia to cataracts and retinopathy of prematurity, Dr. Patel has the expertise and training to diagnose and develop a personalized treatment plan for each patient.
Some of the services we offer include:
- Comprehensive eye exams for infants, children, and adults
- Diagnosis and treatment of various childhood eye disorders and conditions
- Prescription of glasses and contact lenses for pediatric patients
- Surgery for conditions such as cataracts, strabismus, and retinopathy of prematurity
- Pre- and post-operative care for patients undergoing eye surgery
Our Philosophy
At CCEC, PA, we believe that every child deserves the best possible care and attention. Our mission is to provide each patient with a personalized and compassionate experience that addresses their unique needs and concerns. We believe that by working collaboratively with our patients and their families, we can effectively diagnose and treat a wide range of childhood eye disorders and conditions.
Our Office
Located in the Friendly-Holden building, our office is easily accessible from Holden Road, Friendly Avenue, or Wendover Avenue. Our calming spaces and kid-friendly atmosphere are designed to keep children relaxed and engaged, while our highly trained staff works to complete a state-of-the-art examination.
Our Doctors
M. Grace Patel, MD, is a board-certified pediatric ophthalmologist with over 13 years of education and surgical training. Dr. Patel completed her medical school, post-doctoral research, and residency at the University of Kentucky, and then served as a fellow in pediatric ophthalmology at St. Louis Children's Hospital through Washington University in St. Louis/Barnes-Jewish Hospital. Dr. Patel is passionate about providing expert care to her patients and is committed to staying up-to-date on the latest advancements in pediatric ophthalmology.
Patient Satisfaction
The reviews are mixed, with some patients expressing satisfaction with their experience at the ophthalmology practice, while others have had disappointing encounters.
Office Staff and Communication Issues
Some patients have reported issues with the office staff, including rudeness and lack of courtesy. ChooChoo Man and Lakiesha F. both mentioned encountering unfriendly staff, while K. Johnson complained about billing errors and poor communication.
Doctor-Patient Interaction
On the other hand, many patients have praised the doctors at the practice, particularly Dr. Patel. Authors such as Ashley English, Megan Sisson, Sabrina Greenfield, and Emily Van Eerden all mentioned having positive interactions with Dr. Patel, citing her warmth, kindness, and professionalism.
Issues with Billing and Administration
Some patients have raised concerns about billing and administrative issues. Jordan Albritton mentioned receiving a bill with no instructions on how to make a payment, while K. Johnson was overbilled and had to be transferred to a new practice.
WAITING TIME AND EXPERIENCE
A few patients have mentioned waiting times, with ChooChoo Man reporting a 30-minute wait and Ashley English mentioning a smooth and efficient experience despite her 16-month-old son's sedated MRI.
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