Business Details
31 Years
experience
Emergency
services
Your Trusted Pet Care Experts in Martinsburg, WV
Since 1995, Greensburg Bed & Biscuit has been dedicated to providing the safest, healthiest, and most enjoyable environment for pets in the Eastern Panhandle of West Virginia. Founded by John & Elizabeth Hostler, our facility offers boarding, daycare, training, and grooming services for dogs, cats, birds, and exotics. Our team is highly trained and experienced, ensuring pets receive personalized care in climate-controlled accommodations with spacious runs and suites. We prioritize safety through small-group socialization, 24-hour security monitoring, and onsite staff availability.Elizabeth Hostler, a Certified Professional Dog Trainer since 1996, leads our training programs focused on building communication between pets and owners. Recognized as a community leader in pet care, weve maintained a 4.9 Google rating based on 92 reviews. Our commitment to excellence extends to emergency response, as demonstrated by life-saving actions for boarded pets. We serve clients from Martinsburg and surrounding areas, offering flexible scheduling and specialized care for pets with unique needs.
Services
Pet Boarding
Daycare Services
Dog Training
Pet Grooming
Socialization Programs
Special Needs Care
Grooming Salon
Training Apprenticeships
24/7 Pet Monitoring
Community Education
Details
- Year established: 1995
Highlights and features
- 25+ years of experience in professional pet care services
- Certified Professional Dog Trainer on staff since 1996
- 24-hour security monitoring and onsite staff availability
- Specialized care for senior, nervous, or medically challenged pets
- Recognized as 'Best of the Best' in the Tri-State area
What people say
Amazing staff
Excellent service
Life-saving care
Professional trainers
Happy pets
Services
Pet Boarding
Our boarding service provides spacious indoor/outdoor runs for dogs and multi-level cat suites with climate control. Each reservation includes daily one-on-one activities and bedtime tuck-in service. We accommodate special needs pets with medication administration and extra attention. The facility features 24-hour security monitoring and onsite staff for emergency response. Our boarding packages offer customizable activity levels to suit different pet personalities.
Dog Training
Professional dog training programs focus on communication and behavior modification. Certified trainers use positive reinforcement techniques to address obedience, socialization, and behavioral issues. Services include private lessons, group classes, and board-and-train programs. Our approach emphasizes building calmness and confidence in dogs while teaching practical skills for daily life. Training staff maintain ongoing education in modern training methodologies.
Pet Grooming
Full-service grooming salon offers baths, haircuts, and nail care for dogs and cats. Experienced groomers provide breed-specific styling and skin health assessments. We use professional-grade products formulated for animal skin pH. The cat grooming service operates in a dog-free environment for feline comfort. Grooming includes early detection of skin conditions and health indicators.
Social Studies Daycare
Structured group socialization program led by trained staff focuses on polite play behavior. Dogs learn to respond to commands in group settings while developing social skills. Small groups organized by size and temperament ensure safe interactions. The program emphasizes mental stimulation and physical exercise with controlled play sessions. Staff-to-dog ratio maintains optimal supervision and guidance.
Special Needs Care
Customized care plans for senior, injured, or chronically ill pets include medication administration and mobility assistance. Staff trained in handling post-surgical recovery and chronic conditions provide specialized attention. The facility accommodates pets requiring frequent wellness checks or dietary management. Emergency transport protocols ensure timely veterinary care when needed. Caregivers maintain detailed health records for each pet.
People
Elizabeth Hostler
Owner & Training Mentor
Certified Professional Dog Trainer since 1996 with over 25 years of experience in canine behavior and training program development.
John Hostler
Co-Owner
Co-founder with 25+ years of experience in pet care facility management and operations, overseeing daily business functions since 1995.
Emily Lead Trainer
Lead Trainer
Specializes in puppy development and obedience training with demonstrated success in transforming challenging behaviors through positive reinforcement techniques.
Stacie Assistant Manager
Grooming Specialist
Professional groomer with 10+ years of experience providing breed-specific grooming and skin health assessments for dogs and cats.
Leah Social Studies Lead
Daycare Supervisor
Manages structured socialization programs with expertise in canine body language and group behavior management techniques.
Questions
What are your vaccination requirements for boarding?
Dogs require Rabies, Distemper, and Bordetella vaccinations. Cats need Rabies and Feline 4-in-1 vaccines. Proof of vaccination must be provided before services.
Can pets with special needs be accommodated?
Yes, we provide specialized care for senior, injured, or medically challenged pets including medication administration and mobility assistance.
How do you handle emergency situations?
Staff monitor pets continuously and will transport to veterinary care when needed. Owners receive immediate notification of any health concerns.
What training methods do you use?
We employ positive reinforcement techniques and responsible use of training tools tailored to each dog's individual needs and learning style.
Are grooming services available for cats?
Yes, our cat grooming service operates monthly in a dog-free environment with two dedicated cat groomers on staff.
How far in advance should I book services?
Boarding reservations should be made 4-6 weeks ahead during peak seasons. Grooming appointments typically book 3-4 weeks in advance.
