At Serlin International Limousine, we're proud to be one of the largest and most successful executive transportation companies in Connecticut and the tri-state area. With over 27 years of experience in the industry, we've built a strong reputation for providing exceptional service, quality, and reliability to our clients. Our commitment to excellence is evident in everything we do, from our team of dedicated professionals to our state-of-the-art fleet of vehicles.
Our Services
At Serlin International Limousine, we offer a wide range of services designed to meet the unique needs of our clients. Whether you're traveling for business or pleasure, we can accommodate your transportation needs with ease. Our services include:
Executive Transportation
As a premier provider of executive transportation, we offer a range of vehicles to suit your needs, from town cars to luxury sedans, stretch limousines, SUVs, and coaches. Our experienced chauffeurs are trained to provide the highest level of service, ensuring that your travel experience is both comfortable and memorable.
Group Transportation
We understand the importance of coordinating transportation for large groups. With Serlin International Limousine, you can rely on us to provide seamless transportation services for events, conferences, and corporate outings. Our experienced team will work closely with you to ensure that every detail is taken care of, from airport transfers to local transportation and beyond.
Worldwide Transportation
As we have affiliations with transportation companies worldwide, we can provide you with seamless transportation services across the globe. Whether you need airport transfers, private tours, or hourly hire in over 450 cities in the US, North and South America, Europe, Asia, Africa, and Australia, we're here to assist you.
Our Fleet
Our fleet of vehicles is designed to provide the highest level of comfort, safety, and style. With over 100 company-owned and maintained vehicles, including town cars, luxury sedans, stretch limousines, SUVs, and coaches, we're equipped to meet the demands of our clients.
Reservations and Technology
At Serlin International Limousine, we're committed to providing the latest technology to make your travel experience convenient and efficient. Our online booking portal allows you to book, change, and cancel reservations, receive confirmations by email, and retrieve receipts and detailed travel reports.
Environmental Responsibility
As a responsible and environmentally conscious company, we're committed to reducing our carbon footprint. Our fleet is constantly being serviced and maintained to ensure maximum fuel efficiency, and we're adding hybrid, flex-fuel, and fuel-efficient vehicles to our fleet. We also recycle and reduce our paper use in administration and utilize electronic confirmations, receipts, reports, and trip tickets.
Our People
At Serlin International Limousine, we're proud of our dedicated team of professionals who provide exceptional service to our clients. Our chauffeurs are among the most experienced and well-trained in the industry, and our support staff is committed to providing top-notch customer service.
History
Our story began in 1986, when we started with one limousine and have since grown to become one of the largest and most successful executive transportation companies in Connecticut and the tri-state area. With over 27 years of experience in the industry, we've built a strong reputation for providing exceptional service, quality, and reliability to our clients.
Overview of Reviews
This summary includes 12 reviews of Serlin International, a transportation company. The reviews are a mix of positive and negative comments, with the majority being positive.
Positive Comments
The majority of reviewers praise the company's professionalism, punctuality, and friendly drivers. Many mention that the drivers are courteous, on-time, and make the travel experience easy and stress-free. Some reviewers also mention that the company is reliable and accommodating, making last-minute changes to bookings.
Negative Comments
However, some reviewers had negative experiences with the company. Common complaints include overpricing, old and faulty vehicles, rude customer service, and unprofessional behavior from the owner and office staff. A few reviewers also mention being charged without receiving the service, and being unable to get a refund or a response from the company.
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