Business Details
36 Years
experience
Your Trusted Jewelry Store in Rochester, NY
Established in 1990 as a small family business, we have grown into an industry leader while maintaining our commitment to exceptional craftsmanship and customer service. Our team combines modern design with timeless artistry, utilizing premium materials like gold, platinum, and diamonds to create enduring pieces for life's most significant moments. With over 25 years of experience in jewelry repair, we offer guaranteed quality workmanship for services ranging from ring resizing to intricate stone setting. Recognized as Rochester's Favorite Jeweler in 2022, our designers specialize in transforming custom visions into reality through advanced technology and handcrafted precision. We pride ourselves on building long-term relationships through transparent communication, competitive pricing, and a dedication to making every client feel valued.Our comprehensive services include engagement rings, wedding bands, necklaces, bracelets, and watch repairs, all backed by our promise of unforgettable service. From initial consultation to final delivery, we ensure every piece reflects both our expertise and your personal story. Our repair center guarantees quick turnaround times with fully insured services, treating each item with the care it deserves. Through consistent innovation and adherence to traditional techniques, we continue to serve as a trusted partner for both everyday jewelry needs and once-in-a-lifetime creations. This legacy of excellence positions us as a reliable choice for discerning customers seeking quality and authenticity in their jewelry investments.
Services
Custom Jewelry Design
Engagement Rings
Wedding Bands
Jewelry Repair
Watch Repair
Diamond Setting
Ring Resizing
Rhodium Plating
Chain Repair
Pendant Creation
Details
- Year established: 1990
Highlights and features
- Family-owned since 1990 with industry-leading craftsmanship
- Custom designs combining modern technology and handcrafted artistry
- 25+ years of guaranteed jewelry repair expertise
- Award-winning service recognized as Rochester's Favorite Jeweler
- Competitive pricing with transparent, no-hidden-fee policy
What people say
BEST prices and service
Custom ring turned out better
Professional and knowledgeable staff
Quick repair turnaround
Unforgettable service experience
Services
Custom Jewelry Design
Transform personal visions into unique jewelry pieces using advanced CAD technology and traditional handcrafting techniques. Our designers work closely with clients to create one-of-a-kind engagement rings, wedding bands, and accessories that reflect individual stories and preferences. Every custom creation combines premium materials with meticulous attention to detail, ensuring lasting quality and emotional significance.
Jewelry Repair
Comprehensive in-store repair solutions for all jewelry types, including ring resizing, prong replacement, and stone setting. Our master jewelers with 25+ years of experience guarantee quality workmanship using professional-grade tools and techniques. Services include emergency repairs, rhodium plating, and chain restoration with competitive pricing and full insurance coverage during processing.
Watch Repair
Complete watch servicing including battery replacement, crystal and band repairs, and movement overhauls. Our technicians handle both modern and vintage timepieces with precision cleaning and calibration processes. We maintain original functionality while preserving aesthetic integrity through careful component handling and replacement with manufacturer-approved parts when necessary.
Diamond Setting
Expert stone setting and tightening services for engagement rings and fine jewelry. Our specialists use precision tools to ensure secure prong placement and optimal stone presentation. Services include crown replacement, tip reinforcement, and complete re-setting of loose or damaged stones using industry-standard techniques that protect both metal and gemstone integrity.
Ring Resizing
Professional ring resizing for various metals including gold, platinum, and titanium. We employ precise heating and soldering techniques to maintain structural integrity while achieving perfect fit. The process includes reshaping, polishing, and final inspection to ensure comfort and durability without compromising original design elements.
Questions
Can you create completely custom jewelry designs?
Yes, our designers specialize in transforming client visions into reality using CAD technology and handcrafting techniques.
What jewelry repair services do you offer?
We provide full repair services including resizing, stone setting, prong work, chain repair, and rhodium plating with 25+ years experience.
Do you work with different precious metals?
We handle gold, platinum, palladium, titanium, and silver for both new creations and repair work.
What's your jewelry repair turnaround time?
Most repairs complete within 1-2 business days, with emergency service available for urgent needs.
Are your engagement rings ethically sourced?
We maintain strict sourcing standards and can provide documentation for diamonds and materials upon request.
Do you offer jewelry cleaning and maintenance?
Yes, we provide complimentary cleaning services and maintenance advice to preserve your jewelry's appearance and longevity.
