Providing A Spark of Cleanliness Across Austin
Miracle MaidsRound Rock is your reliable partner for keeping your home sparkling clean. We proudly serve the greater Austin area, offering professional cleaning services that cater to your unique needs.
Who We Are
We're a team of passionate cleaning professionals driven by a commitment to delivering exceptional customer experiences. Our experienced maids are highly trained and equipped to handle all your cleaning needs with meticulous attention and a smile.
What We Offer
Our comprehensive services cover every nook and cranny of your home, including:
- Residential Cleaning: Weekly, bi-weekly, monthly, and one-time cleaning plans to fit your lifestyle.
- Move-In/Out Cleaning: Thorough cleaning to ensure a fresh start in your new place or a spotless handover when you move out.
- Custom Cleaning: Tailored cleaning solutions designed to fit your specific requirements and preferences.
- Additional Services: Move-out cleaning, real estate property cleaning, and eco-friendly cleaning options available.
Our Commitment to You
At Miracle Maids, we prioritize:
- 100% Satisfaction Guarantee: If you're not happy with our service, we'll re-clean the areas until you're Satisfied.
- Flexibility and Customization: We understand that every home and every client is different, so we offer customizable cleaning plans and schedules.
- Professionalism and Integrity: Our maids are background-checked and insured, providing you with peace of mind.
- Community Involvement: We're proud supporters of the Round Rock community and actively participate in local initiatives.
Why Choose Miracle Maids?
- Experience and Expertise: Our team boasts over 75 years of combined experience in home cleaning and maintenance.
- Responsive Communication: We encourage open communication and feedback to ensure we meet your expectations.
- Fair Pricing: We provide upfront, competitive pricing with no hidden charges.
- Locally Owned: We are a locally-owned business, proudly serving our community.
Schedule Your Free Quote Today
Contact Miracle Maids today to schedule your free cleaning consultation and discover a clean and comfortable home. We look forward to exceeding your expectations!
Disappointing Experiences with Miracle Maids
many customers have reported having a negative experience with Miracle Maids, a company that offers cleaning services.
Inconsistent and Poor Cleaning
Several reviewers have mentioned that the cleaning crew did not do a thorough job, leaving many areas of the house still dirty. Author Anne M. reports that the cleaners did not clean cabinets, shelves, ledges, or windows, and that the house still needed a good dusting, vacuuming, and sweeping. Similarly, Author Jason S. reports that the cleaners missed several areas, including closets and under furniture.
Miscommunication and Inaccurate Billing
Reviewers have also reported instances of miscommunication and inaccurate billing. Author Loren E. was charged over $500 for a 2-hour cleaning session that was supposed to cost $150. Author Anne M. was charged $225 for a cleaning service that did not meet her expectations.
Poor Customer Service
Some reviewers have reported poor customer service, including difficulties in getting in touch with the company. Author Anne M. reports that she had to wait for a call back from Mike after attempting to contact him over the weekend. Author Jason S. reports that he received a call from Ken, the owner, who was threatening to file criminal charges against him for refusing to pay.
One Positive Review
However, Author Karen C. reports a positive experience with Miracle Maids. She was satisfied with the service and appreciated the extra effort the company made to correct a minor issue.
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