Business Details
31 Years
experience
Emergency
services
Your Trusted Septic Service Provider in Central Texas
Alcam Advantage Waste Water Services (AAWWS) has been a trusted provider of septic system solutions in Central Texas since 1995. As a family-owned and operated business, we specialize in the maintenance, repair, and installation of aerobic septic treatment units, prioritizing reliability, affordability, and exceptional customer service. Our team of licensed technicians brings decades of combined experience to every project, serving communities across the Highland Lakes region and beyond. We are committed to exceeding customer expectations through personalized service, adherence to Texas Commission on Environmental Quality (TCEQ) standards, and a focus on environmental stewardship.With offices serving Austin, Bee Cave, Burnet, and surrounding areas, we provide timely inspections, emergency repairs, and expert guidance to homeowners and businesses. Our 2-year service contracts ensure compliance with state regulations while extending the lifespan of septic systems. By combining technical expertise with a dedication to community needs, we have built a reputation as one of Central Texas' most trusted septic service providers.
Services
Maintenance
Repairs
Pumping
Jet System Distribution
Septic System Design
Details
- Year established: 1995
Highlights and features
- Family-owned since 1995 with decades of septic system expertise
- Licensed by the Texas Commission on Environmental Quality (TCEQ)
- 24/7 emergency response available within 48 hours
- Serving over 20 Central Texas communities including Austin and Marble Falls
- Customized 2-year service contracts for regulatory compliance
Associations and certifications
- Texas Commission on Environmental Quality
Services
Septic Tank Maintenance
Our septic tank maintenance includes annual inspections, aeration checks, and chlorine supply management to ensure optimal system performance. Licensed technicians assess filters, pumps, and disinfection devices while filing reports with TCEQ. Regular maintenance prevents costly failures and extends system lifespan, protecting both property value and environmental health.
Septic System Repairs
We diagnose and resolve septic system failures, including alarm malfunctions, plumbing backups, and drain field issues. Our licensed team responds within 48 hours to address urgent problems, minimizing health risks and property damage. Services include tank pumping, component replacement, and system diagnostics for both residential and commercial properties.
Jet System Distribution
As authorized distributors for Jet, Inc., we provide advanced aerobic treatment units that process 500-1,500 gallons daily. These systems use patented BAT media for superior waste breakdown, eliminating leach fields while handling high-volume usage. Ideal for modern homes requiring efficient wastewater management without compromising environmental standards.
Septic System Design
Our experts design and install septic systems tailored to property size and usage requirements. Services include tank capacity planning, drainfield layout, and soil compatibility analysis. We ensure compliance with Texas regulations while optimizing system efficiency for residential and commercial applications across Central Texas.
Pumping Services
We provide professional septic tank pumping recommendations based on sludge and scum depth measurements. While we don't perform pumping directly, our impartial assessments ensure accurate need determination. We recommend trusted local providers for cost-effective pumping services that maintain system functionality and regulatory compliance.
People
Allen Franques
Owner and President
Founder of Alcam Services in 1995, Allen Franques leads AAWWS with over 25 years of septic industry experience. He merged Alcam Services with Advantage Wastewater in 2011 to expand service capabilities across Central Texas while maintaining family-owned values.
Andrea Franques
Office Manager
Andrea Franques manages daily operations at AAWWS, ensuring seamless coordination between technicians and clients. With over 15 years in the business, she maintains the company's commitment to personalized service while overseeing contract administration and customer communications.
Ryan Hoelscher
Licensed OSSF Technician
Licensed OSSF Service Technician since 2009, Ryan Hoelscher specializes in septic system inspections and repairs. His expertise covers troubleshooting complex system failures and performing TCEQ-compliant maintenance across Central Texas properties.
Josh Franques
Licensed OSSF Installer
Licensed OSSF Installer since 2011, Josh Franques focuses on new system hookups and advanced troubleshooting. With extensive field experience, he ensures proper installation of aerobic treatment units while providing technical support for repair operations.
Mike Murphy
Licensed Maintenance Provider
Licensed OOSF Maintenance Provider since 1987, Mike Murphy brings over three decades of experience to Leander and Jonestown areas. His expertise includes system longevity optimization and compliance-focused maintenance practices for residential septic systems.
Questions
What septic services do you offer in Central Texas?
We provide comprehensive septic services including maintenance, repairs, Jet system distribution, system design, and pumping recommendations across Austin, Burnet, Marble Falls, and surrounding areas.
Do you service areas outside the listed cities?
Yes, we serve most Central Texas locations. If your city isn't listed, contact us directly to confirm service availability in your specific area.
How quickly do you respond to septic emergencies?
Our team responds to emergency septic issues within 48 hours, addressing alarms, backups, and system failures promptly to minimize property damage and health risks.
What's included in your 2-year service contract?
The contract includes regular inspections, TCEQ-mandated reporting, chlorine supply, and system component checks to ensure compliance and extend system lifespan.
Why choose Jet, Inc. aerobic systems?
Jet systems use patented BAT media for superior waste breakdown, handle high-volume usage, and last up to 5 times longer than traditional septic tanks while eliminating leach field requirements.
How often should I pump my septic tank?
Pumping frequency depends on tank size and usage, but we recommend assessment when sludge plus scum depth exceeds one-third of tank working depth. We provide impartial pumping recommendations.
