The Soundtrack for Your Lasting Memories
At Westside Car Care, we pride ourselves on being a family-owned and operated auto repair and service center in Yakima, WA. Our story began in 2010, and since then, we have become one of the most trusted and respected names in the automotive industry. We are a team of ASE-certified technicians who share a passion for delivering quality car care services to our customers. Our team is committed to ensuring that every vehicle that rolls into our shop leaves feeling like new, with the confidence that it's been properly serviced.
Our mission is to provide exceptional customer service, expert vehicle diagnostics, and high-quality repairs to ensure that our customers' vehicles run seamlessly. We understand the importance of trust when it comes to choosing an auto repair shop, which is why we strive to build strong relationships with our customers. We take the time to thoroughly explain the work that needs to be done, ensuring that our customers are always informed and in control of the repair process.
Our Services
At Westside Car Care, we offer a wide range of services to cater to all your automotive needs. From routine maintenance to major repairs, we are equipped to handle everything. Our services include:
- Oil and oil filter service
- Brake systems repair
- Engine diagnostics and repairs
- 4x4 services and repairs
- Air conditioning service
- Driveline service and repairs
- Transmission service and repairs
We service and repair most makes and models, including Volvo, Mercedes-Benz, BMW, Ford, Toyota, Subaru, Jeep, Cadillac, Audi, and Honda.
What Sets Us Apart
What sets us apart from other auto repair shops is our commitment to exceptional customer service, excellent workmanship, and our commitment to staying up-to-date with the latest technologies. Our team of ASE-certified technicians is dedicated to providing top-notch service, and we use only the highest-quality parts and materials. We also offer a 3-year/36K-mile nationwide warranty, giving our customers peace of mind that their vehicle is in good hands.
Our Commitment to Accessibility
At Westside Car Care, we recognize the importance of digital accessibility and are committed to ensuring that our website is accessible to all users. We are continually improving the user experience to ensure that everyone can easily navigate our website and access the information they need.
Honesty and Trust
The reviews highlight the importance of honesty and trust in the business. Some customers appreciate the transparent and honest service provided by the shop, citing examples of competitive pricing, explaining quotes, and following up on warranties. On the other hand, some customers have had negative experiences, accusing the shop of being dishonest and trying to scam them.
Quality of Service
The quality of service is another key aspect mentioned in the reviews. Several customers praise the shop for providing excellent service, diagnosing problems quickly, and fixing issues affordably. Some customers also mention the professionalism and patience of the staff.
Concerns and Issues
However, some customers have raised concerns about the shop's integrity, citing instances of overcharging, misdiagnosis, and dishonest service. Some customers have also mentioned that they were quoted high prices for repairs that were not necessary.
Recommendations
Despite the negative reviews, many customers highly recommend Westside Car Care, citing their positive experiences with the shop.
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