Business Details
15 Years
experience
Emergency
services
Managed IT Services in Baltimore, MD
Founded in 2011, BL Technical has established itself as a trusted IT partner for small and mid-sized businesses in Baltimore and Central Maryland. Built on principles of transparency and partnership, the company prioritizes honest communication and tailored technology solutions over transactional relationships. With a team of certified IT professionals, BL Technical has earned recognition as one of the region's top 50 fastest-growing companies while maintaining its core commitment to proactive IT management.The company's proprietary FundamentalCare service combines comprehensive support with cybersecurity protections, network infrastructure management, and 24/7 monitoring. By focusing on long-term partnerships rather than quick fixes, BL Technical helps businesses transform their technology from a potential liability into a strategic asset. The leadership team brings decades of combined experience in enterprise IT, ensuring clients benefit from both technical expertise and practical business solutions.
Services
Managed IT Services
Cyber Security Solutions
Network Security
Help Desk Support
IT Network Build Outs
Microsoft 365 Support
Google Workspace Support
Telework Solutions
Data Backup
Remote Monitoring
Details
- Year established: 2011
Highlights and features
- We offer 12+ years of specialized expertise in managed IT services
- Our team consists of certified IT professionals with enterprise experience
- We provide 24/7 proactive network monitoring and emergency support
- Our proprietary FundamentalCare program covers all IT needs with no hidden fees
- We maintain a proven track record across diverse industries including healthcare, legal, and manufacturing
What people say
Super responsive
Polite professionals
Prompt service
No downtime
Outstanding company
Services
Managed IT Services
We provide comprehensive management of your entire IT infrastructure including workstations, servers, and network resources. Our proactive monitoring prevents issues before they affect operations while unlimited support requests ensure prompt resolution when needed. This service covers daily maintenance, software updates, and critical security patches to maintain optimal performance.
Cyber Security Solutions
Our cybersecurity services include continuous monitoring, threat defense, and end-to-end protection for business networks. We implement advanced security protocols, perform regular system audits, and provide staff training to prevent breaches. The service covers both preventive measures and emergency response protocols to protect sensitive business data.
Help Desk Support
We deliver immediate IT support through dedicated account managers available 24/7. Our team resolves workstation, server, and network issues promptly while maintaining clear communication throughout the process. This includes both remote troubleshooting and on-site support for critical equipment failures across all business locations.
IT Network Build Outs
We design and implement customized networking solutions that optimize business productivity. Our services cover complete infrastructure planning, hardware installation, and secure network configuration tailored to organizational needs. This includes scalability planning to accommodate future growth and technology advancements for long-term operational efficiency.
Microsoft 365 Support
We provide comprehensive setup and maintenance for Microsoft 365 cloud solutions including Exchange, Teams, and SharePoint. Our support covers configuration optimization, data migration, and ongoing system management to maximize cloud productivity. We also implement security protocols specifically tailored for cloud-based operations and hybrid environments.
People
Andrew Leonard
President
As founder since 2011, Andrew established BL Technical on principles of honest communication and proactive IT management. With extensive enterprise IT experience, he leads strategic direction while maintaining focus on client partnerships over transactional relationships.
Brittney Leonard
Business Development Manager
Brittney manages client relationships and growth initiatives, leveraging her technical background to connect businesses with tailored IT solutions. She ensures client needs align with BL Technical's service offerings while maintaining the company's partnership-focused approach.
William Leonard
Network Engineer
As lead network engineer, William specializes in network infrastructure design and security implementations. He brings technical expertise in building scalable IT environments while ensuring compliance with industry security standards for business clients.
Questions
What industries do you serve?
We support businesses across healthcare, legal, manufacturing, real estate, nonprofits, and more with tailored IT solutions.
What's included in FundamentalCare?
Our proprietary solution includes network security, 24/7 monitoring, help desk support, backups, and cybersecurity awareness training.
Do you offer emergency support?
Yes, we provide emergency IT support 24 hours a day, 7 days a week with technicians available around the clock.
Can you support remote work environments?
We specialize in hybrid work solutions, including secure remote access and collaboration tools implementation.
Are services customizable?
Every FundamentalCare plan is tailored to each business's specific technology requirements and operational needs.
How do you handle cybersecurity?
We implement proactive security measures including continuous monitoring, regular updates, and staff training programs.
