Business Details
Emergency
services
Your Trusted Partner for Transportation & Logistics Solutions in Charlotte, NC
Special Service Freight has been a leader in premium freight services for over 35 years, delivering unmatched reliability and expertise across ground, air, and ocean cargo. Headquartered in Charlotte, NC, we operate 12 full-service warehouse terminals spanning 600,000 sq. ft. and serve 2,500+ zip codes across 19 cities in the Southeast. Our TSA-compliant fleet includes air-ride trucks, cargo vans, and tractor/trailers, ensuring secure transportation throughout 48 states.We specialize in time-critical logistics for MedTech, military, retail, and pharmaceutical clients, supported by a bonded common carrier network and advanced EDI tracking systems. Our mission prioritizes customers as 'Primus inter pares' (first among equals), combining asset critical mass with financial sustainability to guarantee service continuity even during market disruptions.
Services
Warehousing
Military Logistics
Line Hauls
Hotshot Deliveries
Disaster Preparedness
Air Charter
MedTech Transport
Store Rollouts
Reverse Logistics
Customs Bonded Freight
Highlights and features
- 35+ years of experience in time-critical freight logistics
- Nationwide coverage across 48 states with 2,500+ zip codes
- 100% TSA-compliant fleet for secure medical and military transport
- 24/7/365 emergency response and hotshot delivery capabilities
- Customized EDI tracking systems for real-time freight visibility
What people say
Fantastic job
Excellent service
Professional drivers
Reliable partner
Problem-solving expertise
Services
Warehousing
Flexible short-to-medium term warehousing at 12 full-service terminals totaling 600,000 sq. ft. Services include custom storage plans, cross-docking, inventory management, and 24/7 access. CBP-bonded facilities handle sensitive freight with secure documentation and tracking systems.
MedTech Transport
Specialized handling for high-value medical equipment including MRI machines, lab devices, and surgical tools. Trained teams provide clean-room handling, crating, and time-critical delivery with coordination between technicians and healthcare facilities.
Military Logistics
Secure DoD contract fulfillment with IAC/CBP compliance, GPS-tracked fleet, and 24/7 monitored facilities. Services include urgent maintenance parts delivery, surge deployment support, and strict adherence to zero-failure tolerance protocols.
Hotshot Deliveries
Time-sensitive transportation using exclusive-use vehicles for critical shipments. Available 24/7 with real-time tracking, lift-gate trucks, and multi-person teams for immediate delivery of high-priority cargo across 48 states.
Store Rollouts
End-to-end support for retail store refits and new openings. Includes equipment consolidation, overnight delivery, installation assistance, and debris removal. Proven expertise with major brands like Vans, Sketchers, and supermarket chains.
People
Steve Perriman
President
Leading the company's strategic direction with decades of logistics expertise, Steve ensures operational excellence across all terminals while maintaining the founding commitment to customer-first values.
Ciprian Popovici
Chief Operating Officer
Overseeing daily operations, Chip implements process improvements and technology integration to enhance service efficiency across the 48-state network while maintaining TSA compliance standards.
Shane Foti
Vice President - Accounting & Controller
Managing financial operations, Shane ensures fiscal sustainability through strategic budgeting and financial reporting that supports the company's growth and service expansion.
Mike Ritter
VP Customer Solutions
Driving client satisfaction, Mike develops tailored logistics solutions while managing the team that handles 10,000+ annual customer interactions across the Southeastern United States.
Oscar Royster
Operations Manager
Coordinating Atlanta hub operations, Oscar manages a team handling 332 zip codes with expertise in time-critical deliveries and emergency response logistics for Southeast markets.
Questions
What transportation services does Special Service Freight offer?
We provide warehousing, hotshot deliveries, military logistics, MedTech transport, air charter, line hauls, and retail store rollouts across 48 states with TSA-compliant vehicles.
Do you handle time-sensitive medical equipment shipments?
Yes, our specialized MedTech division transports MRI machines, lab equipment, and surgical devices with trained teams and secure handling protocols for healthcare facilities nationwide.
Are your services available 24/7?
Our emergency response team and hotshot delivery services operate 24/7/365 with real-time tracking and GPS-monitored fleet for urgent freight requirements.
How do you handle military base logistics?
We maintain IAC/CBP compliance with secure facilities, GPS-tracked vehicles, and 24/7 monitored operations to fulfill DoD contracts with zero-failure tolerance standards.
Can you support large retail store openings?
Our retail logistics team manages equipment consolidation, overnight delivery, and installation coordination for national store rollouts with debris removal and reverse logistics capabilities.
What payment methods do you accept?
We accept major credit cards and offer customized payment solutions for corporate clients through our credit application process.
