Business Details
50+ Years
experience
Your Trusted Jewelry Store in Ozark Since 1965
Mitchum Jewelers has been a trusted name in the jewelry industry since 1965. Founded by John Mitchum, a graduate of Bradley University's watchmaking and jewelry repair program, the business began as a repair shop and has evolved into Southwest Missouri's leading provider of fine jewelry, specializing in bridal and diamond fashion pieces. Over six decades, the company expanded through three strategic relocations, with Randy Mitchum assuming full ownership in 2001. Our team of experienced professionals, including GIA-certified gemologists and award-winning jewelers, delivers exceptional craftsmanship through services ranging from intricate repairs to custom design.We maintain our reputation as the region's premier jewelry repair facility while offering an extensive selection of high-quality pieces. Our 2018 store expansion doubled our showroom space, enhancing our ability to serve clients with personalized attention. Committed to community values and customer relationships, we combine generational expertise with modern techniques to preserve jewelry's beauty for future generations.
Services
Engagement Rings
Jewelry Repair
Custom Design
Jewelry Appraisals
Jewelry Cleaning
Details
- Year established: 1965
Highlights and features
- We have over 60 years of jewelry repair expertise since 1965
- GIA-certified gemologists provide accurate jewelry appraisals
- In-house custom design services with CAD technology available
- Free jewelry cleaning and inspection services offered weekly
- Two full-time master jewelers with specialized repair training
Associations and certifications
- Gemological Institute of America (GIA)
Services
Jewelry Repair
Mitchum Jewelers offers comprehensive jewelry repair services with two full-time master jewelers on staff. Our GIA-certified professionals handle everything from simple ring sizing to complex restorations using advanced techniques. With over 60 years of combined experience, we maintain your jewelry's integrity while preserving its original beauty through services like prong work, diamond setting, and rhodium plating.
Custom Design
Our award-winning designers create one-of-a-kind jewelry pieces tailored to your vision. Using CAD technology and traditional craftsmanship, we transform ideas into reality while repurposing heirloom elements when desired. The collaborative process includes design consultations, digital modeling, and material selection to ensure your custom creation perfectly matches your expectations and becomes a cherished family heirloom.
Jewelry Appraisals
GIA-certified gemologists provide detailed jewelry appraisals starting at $75 per item. Our comprehensive documentation includes photographs and specifications required for insurance coverage. The 7-10 business day process ensures accurate valuation of diamonds, gemstones, and precious metals while meeting insurance industry standards for replacement cost assessment.
Jewelry Cleaning
We offer complimentary professional cleaning and inspection services for all jewelry types. Our experts recommend quarterly maintenance to preserve prong integrity and stone security. The service includes ultrasonic cleaning, polishing, and wear assessment to maintain your jewelry's appearance and structural integrity through daily use.
Financing Options
Mitchum Jewelers partners with Wells Fargo to provide Jewelry Advantage credit card financing. This specialized program offers flexible payment terms, quick approval, and dedicated account management for purchases of engagement rings, wedding bands, and fine jewelry. The financing option preserves other credit lines while making premium jewelry accessible through manageable monthly payments.
People
Randy Mitchum
Company President and Owner
Randy Mitchum has led Mitchum Jewelers since 2001, continuing the family legacy established by his father in 1965. With deep industry knowledge and commitment to quality, he oversees daily operations and strategic growth while maintaining the company's founding principles of exceptional service and craftsmanship.
Aaron Ulrich
Graduate Jeweler and Gemologist
A GIA-certified professional with 18 years of experience, Aaron Ulrich specializes in precision jewelry repair and gemstone evaluation. His expertise ensures that every repair maintains structural integrity while preserving aesthetic value through meticulous attention to detail and advanced technical skills.
Brady Jackson
Bench Jeweler
Brady Jackson brings specialized repair expertise to Mitchum Jewelers, focusing on complex restoration projects. With extensive background in jewelry fabrication and repair techniques, he works alongside senior jewelers to maintain the high standards expected by our discerning clientele.
Julie Magness
Sales Advisor and Gemologist
A GIA-certified gemologist and experienced sales professional, Julie Magness combines technical knowledge with personalized service. She assists customers in selecting fine jewelry while providing expert guidance on gemstone characteristics and jewelry care requirements.
Chris Stennett
Bench Jeweler
Chris Stennett contributes to the repair department with specialized skills in jewelry fabrication and restoration. His craftsmanship supports the team's ability to handle both routine maintenance and intricate repair projects for the store's valued clientele.
Questions
Do you offer in-house jewelry repair services?
Yes, we have two full-time master jewelers providing on-site repair services since 1965.
Can you create custom jewelry designs?
Yes, our award-winning designers offer CAD-assisted custom jewelry creation with client collaboration throughout the process.
What financing options are available?
We offer the Wells Fargo Jewelry Advantage credit card with flexible payment terms and quick approval.
Do you provide jewelry appraisals?
Yes, our GIA-certified gemologists offer professional appraisals starting at $75 per item.
How often should jewelry be cleaned?
We recommend professional cleaning and inspection every three months to maintain jewelry integrity.
What areas do you serve?
We primarily serve Southwest Missouri, including Ozark and Springfield areas.
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