Designing for the Future, Respecting the Past.
Henrico Taxi was established in 2014, built on a foundation of excellence that has been developing in the transportation industry since 2001. Our company is dedicated to providing the Richmond VA area with top-quality taxi services, focusing on high-quality service, prompt pick-ups, friendly drivers, and affordable rates. All of our drivers are experienced, courteous, and fluent in English, committed to getting our customers to their destinations on time and in comfort.
Our Services
At Henrico Taxi, we pride ourselves on offering a comprehensive range of taxi services, tailored to meet the diverse needs of our customers. Our services include:
- 24/7 Dispatch: Our taxi service operates 24/7, ensuring that we're always available when you need us. Expect most pickups in under 15 minutes, and enjoy the peace of mind that comes with knowing we're always just a phone call away.
- Richmond VA Taxi Service: We serve a wide area, including Henrico, Richmond, Midlothian, Richmond International Airport, Glen Allen, Short Pump, Tuckahoe, Dumbarton, and many other areas. No matter where you're headed in the Richmond VA area, we can get you there.
- Long Distance Taxi Discounts: We offer discounts for trips over 30 miles, making us the perfect choice for long-distance travel. Whether you're heading to a neighboring city or state, we can get you there comfortably and affordably.
- Richmond Airport Taxi Service: We offer fast and convenient pickups at Richmond International Airport, ensuring that you get to your destination on time, every time.
- Flat Rates to Dulles (IAD) and Ronald Reagan (DCA) Airports: We also offer low flat rates to Dulles (IAD) and Ronald Reagan (DCA) airports, providing an affordable alternative to traditional airport transportation services.
- Easy Taxi Fare Calculator: Our taxi fare calculator allows you to estimate your taxi cab fare instantly, ensuring that you're always in control of your travel costs.
Our Drivers and Vehicles
At Henrico Taxi, we believe that our drivers are the face of our company. That's why we only hire the most experienced, friendly, and courteous drivers, all of whom are fluent in English. Our drivers understand the importance of getting our customers to their destinations on time and in comfort, and they're committed to providing the highest level of service.
We also believe that a clean taxi cab makes all the difference. That's why we ensure that every taxi cab in our fleet is clean and well-maintained, providing our customers with a comfortable and enjoyable ride, every time.
Our Values and Commitment
At Henrico Taxi, we're committed to building loyal long-term relationships with our customers through excellent service. We understand that our customers are the reason for our success, and we're dedicated to providing them with the best possible experience, every time they ride with us.
If we ever fall short of your expectations, please don't hesitate to call us or leave feedback on our site. We take every feedback or complaint seriously and take quick action to rectify any mistakes. We look forward to serving you as a customer and welcome you to experience a safe, fast, and affordable ride to your destination.
Reliability and Punctuality
Many reviewers praised the reliability and punctuality of Henrico Taxi. They were impressed with the drivers' ability to arrive on time, even at early hours of the morning, and their willingness to wait for passengers who were delayed. Some reviewers appreciated the dispatchers' help in setting up appointments and providing estimates of arrival times.
Professionalism and Courtesy
Almost all reviewers complimented the drivers on their professionalism and courtesy. They were described as friendly, polite, and hardworking. Some reviewers appreciated the drivers' efforts to communicate with them, such as calling to confirm pick-up times or arrival.
Comfort and Cleanliness
Several reviewers mentioned that the taxis were clean and comfortable, making their ride a pleasant experience. One reviewer appreciated that the driver was from the Detroit area, making them feel more at ease.
Online Booking and Communication
Some reviewers praised the ease of booking rides online and the ability to communicate with the company through text or phone calls. They appreciated the prompt responses to their questions and the ability to request specific services.
Negative Experience
One reviewer had a negative experience with Henrico Taxi, citing a long wait time and multiple instances of being told the driver was "almost there" despite not arriving on time. This reviewer expressed frustration and disappointment with the service.
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