Treating the Patients with Respect
Serene Minds, LLC is a multi-disciplinary psychiatry practice located in Wilmington and Newark, Delaware. Our team of experienced professionals specializes in providing comprehensive behavioral health services to adults and children. We are committed to delivering compassionate, personalized care that respects the unique needs and circumstances of each of our patients. Our peaceful and quiet office setting offers a serene environment that promotes healing and wellness.
At Serene Minds, we pride ourselves on our diverse range of clinical experience and expertise. Our team includes psychiatrists, mental health nurse practitioners, psychologists, licensed clinical social workers, and licensed professional counselors of mental health. Together, we offer a broad range of services that address a wide variety of mental health concerns, including:
- Cognitive Behavioral Therapy
- Electroconvulsive therapy
- Transcranial Magnetic Stimulation (TMS)
- Eye movement desensitization and reprocessing (EMDR)
- Play Therapy
- Post-traumatic Stress Disorder (PTSD)
- Depression
- Generalized Anxiety Disorder (GAD)
- Autism
Our team of psychiatrists includes Dr. Sandeep Gupta, who has more than 25 years of experience in treating adult patients with mental illness. Dr. Gupta is board certified in Psychiatry. Our team also includes Beth Donovan, who provides compassionate, relational, collaborative care for adults, adolescents and children. With over 20 years of experience, Julia Jordan specializes in treating adults and children. Salila Shen focuses on creating therapeutic alliances and providing mindfulness-based individual and couples therapy. Michelle Lauer has 15 years of experience in the field, including inpatient setting, crisis intervention services, adjunct clinical professor to University of Delaware undergraduate nursing students, and nurse manager.
Services Offered by Serene Minds, LLC
At Serene Minds, LLC, we offer a range of services that are designed to meet the unique needs of our patients. Our services include:
- Medication management: Our psychiatrists and nurse practitioners provide medication management services to help patients manage their symptoms and improve their overall well-being.
- Talk Therapy: Our therapists provides talk therapy services that are designed to help patients understand and manage their thoughts, feelings, and behaviors.
- Transcranial Magnetic Stimulation (TMS): TMS is a non-invasive treatment that uses magnetic fields to stimulate nerve cells in the brain and improve symptoms of depression.
- Electroconvulsive therapy: Electroconvulsive therapy is a treatment that uses electrical currents to stimulate the brain and improve symptoms of severe depression and other mental health conditions.
- Play Therapy: Play therapy is a form of psychotherapy that uses play to help children communicate, express themselves, and manage their emotions.
- Eye movement desensitization and reprocessing (EMDR): EMDR is a form of psychotherapy that helps patients manage traumatic memories and reduce symptoms of post-traumatic stress disorder (PTSD).
At Serene Minds, LLC, we are committed to providing our patients with the highest quality of care. Our team of experienced professionals is dedicated to helping our patients achieve their goals and improve their overall well-being. If you or someone you love is struggling with mental health concerns, we encourage you to contact us to learn more about how we can help.
Overall Experience
Reviews of Serene Minds mental health services are mixed, with some patients reporting positive experiences while others express dissatisfaction and frustration.
Positive Experiences
Patients who had positive experiences praised their doctors for being understanding, explanatory, and listening to their concerns. Dr. Gupta, in particular, was mentioned as providing honest feedback and being attentive to patients' needs.
Negative Experiences
Negative reviews highlighted issues with some psychiatrists, including Dr. Chahal, who was accused of being impersonal, cold, and judgmental. Patients felt belittled and overwhelmed, and some reported being misjudged and accused of abusing medication. Others mentioned difficulties with medication management, refills, and communication with the office staff. Some patients reported being treated as just a number, rather than as individuals with unique needs and concerns.
Medication Management and Refills
Several patients reported issues with medication management and refills, including delays in sending scripts to pharmacies, difficulties with getting prescriptions refilled, and frustrations with the process.
Office Staff and Communication
Some patients reported poor communication and unfriendly interactions with office staff, including receptionists who were perceived as curt, dismissive, and uncaring. One patient reported feeling disrespected and uncared for when disclosing their queer identity.
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