Business Details
16 Years
experience
Your Trusted Health Insurance Advisors in Johnston, IA
At Health Insurance Advisor, we specialize in demystifying health insurance for individuals, employers, and Medicare-eligible clients. Since 2010, our team has prioritized personalized guidance, helping clients navigate complex insurance options while advocating for cost-effective, quality coverage. Our agents provide clear explanations of benefits, procedures, and terminology, ensuring informed decision-making. With two Iowa locations in Johnston and Des Moines, we combine local expertise with nationwide carrier partnerships to meet diverse insurance needs. Our commitment to education and client advocacy has made us a trusted resource for Medicare transitions, individual health plans, and small business solutions. We continuously adapt to regulatory changes, offering webinars and seminars to keep clients informed about ACA and Medicare updates.Our teams experience spans decades, with advisors specializing in under-65 markets, dental insurance, and travel medical coverage. We prioritize transparency, avoiding hidden fees, and maintain strong relationships with carriers to deliver reliable policies tailored to client comfort levels. Our office staff ensures seamless support, from claims assistance to policy reviews, while our digital resources provide accessible educational content. Through personalized appointments and community-focused service, we aim to simplify insurance complexities and empower clients with confidence in their coverage choices.
Services
Medicare Insurance
Individual Health Insurance
Small Group Insurance
Dental Insurance
Travel Medical Insurance
ACA Plans
Medicare Supplement
Medicare Advantage
Prescription Drug Plans
Health Insurance Consultation
Details
- Year established: 2010
Highlights and features
- We offer 15+ years of experience in health insurance advisory services.
- Our team provides personalized Medicare enrollment and plan comparison assistance.
- We partner with multiple carriers to offer diverse insurance options.
- We host educational webinars on ACA and Medicare updates.
- Our advisors specialize in under-65 health insurance and small business solutions.
Services
Medicare Insurance
We provide comprehensive Medicare insurance guidance for individuals transitioning into retirement healthcare. Our advisors compare Medicare Advantage, Supplement, and Prescription Drug Plans from multiple carriers to find coverage matching your medical needs and budget. We offer annual enrollment assistance during AEP (October 15-December 7) and help interpret Annual Notice of Change documents to ensure informed decisions about your 2025 coverage.
Individual Health Insurance
Our team helps individuals and families navigate ACA marketplace options and private health insurance plans. We analyze your medical history, budget, and coverage preferences to recommend personalized solutions that balance cost-effectiveness with necessary benefits. From catastrophic coverage to comprehensive plans, we provide clear explanations of deductibles, copays, and network limitations to help you make informed decisions.
Small Group Insurance
We specialize in creating customized health insurance solutions for small businesses with 2-50 employees. Our advisors compare plans from carriers like Wellmark, United Healthcare, and Ambetter to find cost-effective options that meet employer and employee needs. We provide ongoing support for policy changes, employee onboarding, and compliance with evolving healthcare regulations, including post-PHE adjustments for COVID-19 coverage.
Dental Insurance
We offer year-round enrollment in individual dental insurance plans that cover preventive care, basic procedures, and major dental work. Our advisors explain coverage limitations, annual maximums, and waiting periods to help you choose plans that maintain oral health while managing costs. We provide personalized recommendations based on your specific dental care needs and frequency of required treatments.
Travel Medical Insurance
Our travel medical insurance solutions protect against unexpected healthcare costs during international trips. We explain coverage for emergency medical treatment, evacuation, and repatriation that traditional Medicare and health plans don't provide abroad. Advisors help select policies with appropriate coverage limits and geographic scope based on your travel destinations and planned activities.
People
Janis Van Ahn
Owner & Advisor
With 15+ years in health insurance, Janis founded Health Insurance Advisor in 2010. She specializes in Medicare, individual, and small group plans, prioritizing client education and informed decision-making.
Betheny Wilson
Advisor
Joining in 2019, Betheny focuses on Medicare solutions. After two years training under Janis, she now helps clients understand plan options and navigate enrollment processes with personalized guidance.
Ciri Quirk
Advisor
A 2025 graduate in Business Analytics, Ciri specializes in under-65 health insurance. She combines data-driven insights with personalized service to help clients find coverage matching their unique circumstances and budget.
Zach Watson
Office Coordinator
With 8 years in customer service, Zach ensures smooth operations as Executive Assistant. His focus on exceptional client experience supports both team efficiency and client satisfaction through organized administrative systems.
Nicki Michaud
Client Services Administrator
Nicki provides Medicare support and specializes in dental and travel insurance. With 10 years in retail management, she excels at maintaining client relationships and resolving coverage questions with clear, practical solutions.
Questions
What types of insurance do you help with?
We assist with Medicare (Parts A, B, C, D), individual health insurance, small business plans, dental insurance, and travel medical insurance. Our advisors also provide ACA marketplace guidance.
How do you help with Medicare enrollment?
We explain Medicare components, compare local plans, and assist with enrollment during Initial Enrollment Periods or Annual Election Period (October 15-December 7).
Do you serve areas outside Johnston?
Yes, we serve Des Moines, IA and surrounding areas with in-person appointments, plus virtual consultations for Iowa residents statewide.
Are your services free?
Our advisory services are free to clients - we receive compensation from insurance carriers when clients enroll in recommended plans.
How can I review my current plan?
You can review your Annual Notice of Change online, by phone, or schedule an appointment with our advisors to discuss potential plan adjustments for 2025.