At Richmond Decorating Center, we're proud to be the go-to destination for all your flooring needs in Richmond, Glen Allen, and Newport News, VA. Since 1977, we've been committed to providing the highest quality products and exceptional customer service to our valued customers. Our extensive catalog features a wide range of flooring options, including carpet, hardwood, laminate, tile, luxury vinyl, and more. We also offer a selection of window treatments, cabinets, countertops, and fabric and wallpaper to complete your home decor.
Our Story
Established in 1977, Richmond Decorating Center has been a leader in the flooring industry for over 40 years. Our founders, still actively involved in the business, have guided us to grow from a small showroom in Richmond to a 55,000 sq. ft. facility, offering an unbeatable selection of flooring and more. We're proud to employ a team of 40 experienced professionals, many of whom have over two decades of experience in the home decorating and installation business.
Our Commitment to the Community
At Richmond Decorating Center, we're committed to giving back to our community. We're proud supporters of organizations such as World Vision, the American Cancer Society, and Virginia Blood Services, among many others. Our team is dedicated to helping those in need and making a positive impact in our community.
Why Choose Us?
With over 40 years of experience, we've earned a reputation for excellence in the flooring industry. Our customers trust us for our expertise, competitive pricing, and dedication to customer satisfaction. Our professional flooring installers are ready to help you with your next project, and our skilled project specialists are here to guide you through the process. We're proud to offer a comprehensive selection of products, expert advice, and exceptional customer service to ensure your complete satisfaction.
Customer Experience
Richmond Decorating Center has received mixed reviews from customers, with some expressing satisfaction and others expressing disappointment.
Positive Experiences
Many customers have praised the company's staff, particularly Wendy, Susan Marie, and Debbie, for their expertise, professionalism, and helpfulness. These staff members were described as knowledgeable, patient, and attentive to customers' needs. Customers appreciated the guidance they received in selecting products, such as flooring, blinds, and window treatments, and were pleased with the quality of the products and installation.
Negative Experiences
On the other hand, some customers expressed frustration with the company's communication, scheduling, and workmanship. Issues included delayed or no-show appointments, poor communication, and subpar work quality. One customer reported that the tile installer ignored scheduled times and used profanity, while another customer was dissatisfied with the installation of their flooring, which felt like it had "speed bumps."
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