Business Details
16 Years
experience
Emergency
services
Your Trusted Triangle Area Plumbing Experts
At Alternative Plumbing Services, we combine over two decades of industry expertise with a commitment to transparency and customer education. Founded by Gene Smith, a licensed plumber with more than 20 years of experience, our team delivers reliable residential and commercial plumbing solutions across Raleigh, Durham, Chapel Hill, and Mebane. We specialize in tankless and standard water heater installations, sewer and drain cleaning, faucet and toilet repairs, and water piping replacements, using only premium tools and materials.Our services are available 24/7 for emergencies, with flat-rate pricing and no hidden fees to ensure predictable costs. We prioritize client satisfaction through clear communication, hands-on education, and a 100% satisfaction guarantee on all work performed. As a fully licensed and insured provider, we handle jobs of all sizes with equal dedication to quality and efficiency.
Services
Sewer Cleaning
Drain Cleaning
Water Heater Installation
Faucet Repair
Toilet Repair
Gas Line Service
Sink Installation
Piping Repair
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency plumbing services for residential and commercial clients.
- Our team provides flat-rate pricing with no hidden fees or overtime charges.
- We guarantee 100% satisfaction on all plumbing installations and repairs.
- Our owner has over 20 years of plumbing experience with a Master Plumbers license.
- We service the entire Triangle area including Raleigh, Durham, and Chapel Hill.
Services
Sewer and Drain Cleaning
Our comprehensive sewer and drain cleaning services eliminate clogs and prevent future blockages using advanced equipment. We handle residential and commercial systems, ensuring proper flow and compliance with local codes. Regular maintenance extends pipe longevity and prevents costly emergencies.
Water Heater Installation
We install both tankless and standard water heaters, specializing in energy-efficient models for residential and commercial properties. Our technicians ensure proper sizing, venting, and compliance with safety standards. All installations include performance testing and maintenance guidance.
Faucet Repair
Our experts diagnose and fix leaks, drips, and pressure issues in residential and commercial faucets. We service all major brands and handle cartridge replacements, valve repairs, and component upgrades. Quick turnaround minimizes water waste and damage risks.
Gas Line Service
We install, repair, and maintain gas lines for residential and commercial applications. Services include leak detection, pressure testing, and connection for appliances. All work follows strict safety protocols and local code requirements for gas systems.
Piping Repair
Our team addresses water pipe leaks, corrosion, and pressure issues in residential and commercial properties. We replace damaged sections using durable materials and ensure proper insulation. Emergency repairs minimize water damage and restore system integrity.
People
Gene Smith
Owner/Plumbing Specialist
Licensed plumber with 20+ years of experience, holding North Carolina Master Plumbers License #15427 since 1990. Specializes in residential and commercial repairs, emphasizing client education and quality workmanship.
Questions
What areas do you service?
We serve Raleigh, Durham, Chapel Hill, Mebane, Cary, and surrounding areas in North Carolina's Triangle region.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for residential and commercial clients with no overtime charges.
What pricing options are available?
We offer flat-rate pricing for routine repairs and free estimates for larger projects like sewer line replacements.
Are you licensed and insured?
Yes, we're fully licensed with North Carolina Master Plumbers License #15427 and carry comprehensive insurance coverage.
What services do you specialize in?
We specialize in water heater installations, sewer/drain cleaning, faucet/toilet repairs, gas line services, and piping replacements.
Do you guarantee your work?
Yes, all services come with our 100% satisfaction guarantee and no job is too small or large.
