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Our Vision
Polaris Logistics Group exists to revolutionize the logistics landscape by delivering seamless, adaptable, and data-driven transportation solutions that maximize efficiency, transparency, and cost-effectiveness for our clients.
Who We Are
Founded on the principles of integrity, accountability, and excellence, Polaris Logistics Group is a leading third-party logistics (3PL) provider serving diverse industries across the globe. We leverage technology, expertise, and a vast network of partners to deliver customized supply chain solutions tailored to your unique needs.
Freight Management
- Dry Van Freight
- Temperature Controlled Freight
- LTL Freight
- Intermodal Freight
- Flatbed Freight
- Expedited Freight
- Air Freight
Additional Services
- 4PL Services
- Warehousing
- Supply Chain Consulting
Industry Expertise
We serve a diverse range of industries, including:
- Healthcare
- Food & Beverage
- Manufacturing
- Retail
- E-commerce
- Technology
What Sets Us Apart
- Transparency and Communication: We believe in open communication and regular updates throughout the supply chain process.
- Data-Driven Insights: Our team analyzes data to identify optimization potential and provide data-driven recommendations.
- Adaptability and Agility: We rapidly adjust to changing market conditions and client needs.
- Technology Innovation: We invest in cutting-edge technology and systems to enhance efficiency and visibility.
- Personalized Service: We treat each client as an individual, tailoring our services to their specific requirements.
Our Values
- Customer-centricity
- Integrity and Transparency
- Innovation and Technology
- Collaboration and Teamwork
- Continuous Improvement
Join us on our journey to redefine logistics!
Customer Service Issues
One of the main concerns expressed by customers is the poor customer service. Multiple reviewers have reported runaround, lack of respect, and attitude issues with certain representatives, particularly Mike. Some customers felt belittled, mocked, or threatened, which led to negative experiences.
Inaccurate Load Information and Billing Disputes
Customers also reported issues with load information and billing disputes. One reviewer felt that the company lowballed the load they hauled, and others experienced detention issues. This led to frustration and mistrust among customers.
Positive Experiences
On the other hand, several customers had positive experiences with Polaris Logistics. They praised the company's supportive team, prompt communication, and competitive pricing. Some reviewers mentioned working with specific representatives, such as Jarden Larsen and Dan Nester, who provided excellent service.
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