Business Details
18 Years
experience
Emergency
services
Trusted Property Management Services in Harrisonburg, VA
At Riner Rentals, we bring extensive knowledge of the Harrisonburg rental market to every property we manage. Our team of licensed professionals boasts over two decades of combined industry experience, offering a diverse range of specialties under one roof. We leverage cutting-edge technology to optimize performance, ensuring transparent communication and hands-on local support for all our clients. Our scalable solutions have a proven track record in managing lease-ups and phased developments, tailored to meet the unique needs of each property owner. We pride ourselves on providing flexible property management options, including customizable maintenance plans and terms designed to align with individual owner requirements.With a focus on reducing vacancy rates and streamlining operations, we handle everything from tenant screening and rent collection to financial reporting and emergency maintenance. Our deep local expertise ensures properties are marketed effectively, leveraging industry-leading tools to maximize occupancy and income. For over 15 years, we have served the Harrisonburg and Rockingham County area, building trust through consistent, reliable service that prioritizes owner satisfaction.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Coordination
Financial Reporting
Marketing
Lease Administration
Eviction Assistance
Online Portals
Maintenance Requests
Details
- Year established: 2008
Highlights and features
- We have 15 years of experience managing properties in the Harrisonburg and Rockingham County area.
- Our team provides 24/7 maintenance request handling and prompt tenant response times.
- We implement scalable solutions for lease-ups and phased developments.
- Our flexible management options adapt to meet specific owner requirements.
- We guarantee reduced vacancy rates through targeted marketing strategies.
What people say
Friendly and easy to work with
Worth every penny
Best service
Super impressed with staff
Great job keeping properties filled
Services
Property Management
Our comprehensive property management service handles every aspect of rental property operations. We specialize in tenant screening, lease administration, rent collection, and financial reporting for residential and student housing. With 15 years of local market expertise, we minimize vacancies through targeted marketing while ensuring compliance with Virginia landlord-tenant laws. Our team coordinates routine and emergency maintenance, providing owners with detailed monthly statements and direct deposit convenience.
Tenant Screening
We conduct thorough tenant screening processes including credit checks, rental history verification, and income validation. Our criteria require applicants to meet income thresholds of three times the monthly rent or secure a qualified guarantor. We process applications within 1-2 business days, ensuring qualified tenants while protecting property owners' investments through rigorous qualification standards.
Maintenance Coordination
Our 24/7 maintenance support handles emergency and routine repair requests promptly. We coordinate with trusted contractors to address issues while keeping owners informed of all expenses. Maintenance costs under agreed thresholds are handled automatically, with larger expenditures requiring owner approval. We ensure timely repairs while maintaining transparent billing practices without service markups.
Financial Reporting
We provide detailed monthly financial reports tracking income, expenses, and property performance. Owners receive automated statements and direct deposit payments by the 20th of each month. Our transparent accounting system tracks all transactions, including rent collections, maintenance costs, and tax documentation. We maintain separate escrow accounts for security deposits and provide year-end tax statements for simplified property management.
Online Portals
Our digital platforms offer owners and tenants 24/7 access to critical property information. Owners can view financial statements, maintenance records, and lease documents through secure portals. Tenants can submit maintenance requests, pay rent online, and access lease information. These tools enhance communication efficiency while providing real-time access to account details and property management resources.
People
Paul Riner
CEO, Principal Broker
Paul Riner leads Riner Rentals with extensive property management experience, continuing the legacy established by founder Bill Riner. He oversees brokerage operations and strategic direction while maintaining focus on client satisfaction.
Jason Lantz
Property Manager
Jason Lantz manages property operations with a focus on maintaining high occupancy rates and tenant satisfaction. He coordinates maintenance and leasing activities while ensuring compliance with property management standards.
Sarah Price
Property Manager
Sarah Price specializes in tenant relations and lease administration. She works closely with property owners to implement effective management strategies while maintaining exceptional tenant communication and service standards.
Brittany Koontz
Property Manager
Brittany Koontz handles property marketing and tenant screening processes. She focuses on reducing vacancy rates through effective marketing strategies while maintaining rigorous tenant qualification standards.
Malcolm Allen
Property Manager
Malcolm Allen coordinates maintenance operations and financial reporting. He ensures timely property repairs while providing owners with detailed financial statements and performance tracking.
Questions
What property types do you manage?
We manage single-family homes, townhouses, condos, student housing, and apartments in Harrisonburg and Rockingham County.
How does your tenant screening process work?
Our screening includes credit checks, rental history verification, and income validation to ensure qualified tenants for your property.
What maintenance services do you provide?
We handle 24/7 emergency maintenance and routine repairs, coordinating with trusted contractors while keeping owners informed of all costs.
How do you market rental properties?
We use industry-leading marketing tools, including online listings and targeted advertising, to minimize vacancies and attract qualified tenants.
What fees are associated with your services?
We charge a flat percentage of collected rents as commission, with no leasing or renewal fees. Maintenance costs are billed directly without markups.
