Business Details
50+ Years
experience
Emergency
services
24/7 Damage Restoration Services in Thousand Oaks
SERVPRO of Thousand Oaks has been dedicated to providing comprehensive property restoration services since 1967. Our team specializes in addressing fire, water, mold, and storm damage while prioritizing minimal disruption to our clients' daily lives. With over three decades under the same ownership, we combine extensive industry experience with ongoing IICRC-certified training to ensure technical proficiency. Our services encompass air duct cleaning, carpet and tile restoration, and content management, supported by a nationwide network of qualified professionals. We maintain a customer-centric approach, emphasizing transparent communication and timely execution.Our commitment to excellence is reflected in our 24/7 emergency response capability and personalized service delivery. As a locally owned franchise, we understand the unique needs of Thousand Oaks and surrounding communities. Our staff's expertise spans initial damage assessment through final restoration, adhering to rigorous industry standards. We take pride in transforming challenging situations into seamless resolutions, backed by decades of proven reliability. This dedication to restoring properties and peace of mind has established us as a trusted partner in the region.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Cleaning
Carpet Cleaning
Tile Floor Cleaning
Air Duct Cleaning
Sewage Cleanup
Roof Tarping
Details
- Year established: 1967
Highlights and features
- 30+ years of local ownership and operational experience
- 24/7 emergency response with rapid on-site assessment
- IICRC-certified technicians for industry-standard restoration
- Comprehensive in-house services from water mitigation to mold remediation
- Personalized communication throughout the restoration process
Associations and certifications
- IICRC
What people say
Great follow up
Sense of urgency
Efficient and trustworthy
Highly recommend
Professional and caring
Services
Water Damage
Our water damage restoration service addresses all levels of water intrusion, from burst pipes to natural disasters. We employ industrial-grade extraction equipment and moisture detection technology to ensure complete drying. The process includes structural drying, content cleaning, and mold prevention measures to restore properties to pre-loss condition.
Fire Damage
Fire damage restoration combines soot removal, odor elimination, and structural repairs. Our technicians use specialized cleaning agents and air filtration systems to remove smoke residues. We document damage for insurance claims and coordinate repairs while preserving salvageable belongings through advanced cleaning techniques.
Mold Remediation
Mold remediation services identify and eliminate mold growth through containment, HEPA vacuuming, and antimicrobial treatments. We address moisture sources to prevent recurrence and follow strict safety protocols for hazardous mold types. Air quality testing confirms successful remediation before project completion.
Storm Damage
Storm damage services handle wind, hail, and water intrusion from severe weather events. We provide emergency board-up, roof tarping, and water extraction followed by structural repairs. Our team coordinates with insurance adjusters and implements protective measures against secondary damage during restoration.
Commercial Cleaning
Commercial cleaning services restore business operations after damage incidents. This includes content cleaning, floor maintenance, and HVAC system cleaning with minimal disruption to business activities. We develop customized cleaning plans and work around operational hours to maintain client productivity.
People
Michael Brooks
Owner
Michael Brooks co-owns SERVPRO of Thousand Oaks with 30+ years of experience in property restoration. He oversees operations and ensures adherence to industry standards while maintaining direct client communication throughout projects.
Mary Brooks
Owner
Mary Brooks partners with Michael in managing SERVPRO of Thousand Oaks. She focuses on client relations and service quality assurance, leveraging decades of experience in coordinating complex restoration projects for residential and commercial clients.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for both residential and commercial properties.
Are you available for emergencies?
Yes, we provide 24/7 emergency response with technicians available to assess and mitigate damage at any hour.
How long does restoration take?
Project timelines vary by damage severity but we prioritize rapid response to minimize disruption and prevent secondary damage.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to document damage and streamline the claims process for clients.
What certifications do your technicians have?
Our team holds IICRC certifications in water damage restoration, fire/smoke cleanup, and mold remediation to ensure industry-standard service.
Do you serve commercial businesses?
Yes, we provide tailored restoration solutions for businesses with minimal operational disruption and flexible scheduling.
