Business Details
14 Years
experience
Emergency
services
Your Trusted Kia Dealership in Fayetteville, AR
Crain Kia Of Fayetteville of Fayetteville is a family-owned dealership dedicated to providing exceptional automotive experiences for drivers in Northwest Arkansas. With a focus on customer satisfaction, we offer a comprehensive selection of new Kia models, certified pre-owned vehicles, and quality used cars. Our factory-trained technicians deliver expert service and maintenance using genuine Kia parts, ensuring every vehicle remains in optimal condition.Our financing specialists work with multiple lenders to provide tailored solutions for every budget, while our sales team prioritizes transparency and personalized guidance. As a locally operated business, we emphasize community trust and long-term relationships over transactional interactions.
Services
New Vehicle Sales
Used Car Sales
Service & Repair
Parts Department
Financing Options
Warranty Service
Vehicle Appraisal
Test Drives
Maintenance Packages
EV Tax Credit Assistance
Details
- Year established: 2012
Highlights and features
- Family-owned and operated since 2012
- Factory-trained Kia-certified technicians
- Certified Pre-Owned vehicle program available
- 24/7 roadside assistance included with warranties
- Financing options for all credit types
What people say
Exceptional service
Knowledgeable staff
Competitive pricing
Family-friendly atmosphere
Transparent process
Services
New Vehicle Sales
We offer the complete lineup of new Kia models including Telluride, EV9, Sportage, and Sorento. Our sales team provides transparent pricing and vehicle comparisons to help customers make informed decisions. Test drives and online ordering options available for convenience.
Service & Repair
Factory-trained technicians perform maintenance and repairs using genuine Kia parts. Services include oil changes, tire rotations, brake replacements, and diagnostic testing. Express service options available for select maintenance tasks.
Parts Department
Genuine Kia parts available for all models. Our parts specialists help customers find correct components for their vehicles. Competitive pricing with special offers on frequently replaced items like wiper blades and batteries.
Financing Options
Multiple financing options available through partner lenders. Services include credit approval assistance, lease programs, and special offers for military members. Trade-in valuation services provided.
EV Tax Credit Assistance
Guidance for customers purchasing electric vehicles including federal tax credit documentation. Assistance with state rebate applications and charging infrastructure information for Northwest Arkansas residents.
People
Paul Becker
General Manager
With over 15 years in automotive management, Paul oversees dealership operations and customer satisfaction initiatives. He ensures all departments maintain Kia's quality standards while delivering personalized service.
Darin Keen
General Sales Manager
Darin leads the sales team with 12 years of Kia dealership experience. He focuses on transparent pricing education and matching customers with vehicles that meet their specific needs.
Rocky Thompson
Service Manager
Certified Kia technician with 18 years of experience, Rocky manages the service department's technical staff. He specializes in complex diagnostics and warranty compliance procedures.
Questions
What new Kia models are currently available?
We have the complete 2025 Kia lineup including Telluride, EV9, Sorento, Sportage, and K5 models in stock. Special orders available for upcoming models like the 2026 K4 Hatchback.
Do you offer service for non-Kia vehicles?
Yes, our service department technicians work on all makes and models. We provide maintenance and repairs for any vehicle, not just Kia models.
What financing options exist for customers with bad credit?
Our finance team works with multiple lenders to find solutions for all credit situations. We offer special programs for first-time buyers and those rebuilding credit.
Are there charging station locations near the dealership?
Yes, multiple public charging stations exist within 10 miles of our location. We provide maps showing Tesla Supercharger locations and other EV charging networks.
Do you accept trade-in vehicles?
Yes, we offer free trade-in appraisals for all makes and models. Our team helps maximize your trade-in value toward any new or used vehicle purchase.
What service hours work best for busy schedules?
We offer extended hours Monday-Thursday until 8:00 PM and Saturday availability. Emergency service options available during regular business hours.
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